Customer Service Officer

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Work type: Full time
Location: Brisbane
Categories: Call Centre/Customer Service, Sales

Monier Roofing, a business unit of CSR Limited, is a leading manufacturer of premium roof tile products which innovatively enhance the beauty in every home or building.  Manufacturing is supported with an extensive distribution and installation network across Australia and New Zealand.

The Opportunity

Reporting to the Customer Service Manager you will work in a supportive team to build strong working relationships with internal and external customers to ensure they receive a high quality of service that exceeds expectations and delivers results.  Key responsibilities will include:

  • General administration duties including order taking, quotes, telephone/email enquiries; credit claims / release;
  • Manage the returns process and customer issues;
  • Prompt and accurate data entry in SAP;
  • Ensure a high standard of housekeeping in the office; and
  • Maintain orders for stock and date availability.

To be successful

To be successful in this role, you will be self-motivated and able to deliver an exceptional customer service experience.  You are highly professional with strong organisation and time management skills, customer relationship experience and sales savvy.  Computer literacy and experience in the Building industry will be well regarded, while your willingness to work hard to achieve results will see you succeed.

Apply today with a cover letter and resume.  The successful candidate will be rewarded with an attractive base salary, 12% superannuation and an environment where you can personally grow and develop your career to the next level.

Apply online today with a cover letter and resume.  For more information see and  or email Lisa McDonald, Recruitment Business Partner

Note: CSR has a strong commitment to health and safety, with a pre-employment medical policy (including a drug and alcohol screen) requiring successful completion prior to an offer being made.

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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