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Customer Service & Warehouse Officer

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Work type: Full time
Location: Sydney
Categories: Call Centre/Customer Service, Manufacturing/Operations

About us

CSR Bradford, a division of CSR Ltd. (ASX listed), is a leading manufacturer and supplier of premium energy efficiency products and services including insulation, construction fabrics, ventilation products, solar, hot water systems and tesla home battery packs.

Our Opportunity  

We currently have a unique opportunity for an experienced Customer Service /Warehouse Officer with a passion for customer service to join our friendly Gosford branch. The successful candidate will interact with a multitude of stakeholders on a daily basis; from liaising with truck drivers; to answering phones and solving customer issues. This is an ideal role for an individual who can work autonomously and loves a challenge in a fast paced environment.

Reporting to the Area Manager, you will enjoy taking a hands-on approach to all aspects of your role as well as sharing your enthusiasm and passion for superior customer service with a like-minded team. You will thrive on adding value to our business through your expertise, exceptional communication skills and professional outlook.

Duties & Responsibilities

Your ability to manage competing priorities and be proactive in your approach to work will be vital to your success. Core duties include but are not limited to:

  • Undertaking administrative duties such as Order Entry, Goods Receipting and Inventory counts through SAP;
  • Ensuring a high standard of personal presentation and housekeeping of warehouse;
  • Manual handling of products and assisting loading of customer vehicles as required;
  • Relationship building and providing superior customer service to our regular trade customers;
  • Ensuring best practices in the warehouse operations and logistics;
  • Ensuring you adhere to each site's safety, health and environment policies and procedures;
  • Forklift driving, unloading and loading vehicles;

 Skills & Qualifications:

Ideally you will come from a retail trade background, with strong home improvement/building product knowledge. You will have excellent interpersonal skills, with the ability to efficiently follow up any outstanding stakeholder queries via email or phone.

You must have a flexible attitude; be team orientated and have strong computer skills. In return you will be rewarded by a company that truly values its employees and offers opportunities for progression.

The business operating hours are Monday to Friday 6am to 4pm on a rotating basis. SAP experience and forklift licence would be advantageous.

Join us and create a career with one of Australia's pre-eminent and highly respected building materials companies.   

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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