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Digital Product Manager

Apply now Job no: 497470
Work type: Permanent Full-Time, Permanent Part-Time
Location: Melbourne

Our Company

Tabcorp is one of the few integrated gambling and entertainment companies in the world. We deliver excitement and fun to our customers through our retail, digital and media platforms.

Our 3,000 strong team is as diverse as Australia itself. Our people drive leading brands and industry-first sustainability efforts, here and internationally. They've also made Tabcorp a top 100 ASX company.

This leadership is reflected in who we are. If, like us, you're a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we'd love to hear from you.  

 

Role Snapshot/Role Summary

The Digital Product Manager will be responsible for the product development and operational management of designated Tabcorp digital channels (includes online, mobile and digital retail) for designated Tabcorp brands (TAB, Luxbet & SKY) to deliver compelling digital experiences loved by our passionate customers.

 

 How you will contribute

·  Be the owner and leader in Tabcorp for designated digital channels (includes online, mobile and digital retail) by adding to the capabilities of the Digital Team, delivering best-in-class product developments and superior in-market performance and exemplifying our collaborative and agile ways or working.

·  Ensure that product developments in digital channels are customer led through their implementation and working in an Agile methodology with a multi-disciplinary Distribution/ Marketing/ Technology Team.

·  Management and accountability for in-market performance of designated digital channels, ensuring that your digital channels meet sales, revenue, usage and customer satisfaction objectives.

·  Ensure that designated digital channels are operationally managed and issues are resolved in an appropriate and timely manner, focussed on overall/ end-to-end customer experience.

·  Management and accountability for the strategic product lifecycle of designated digital channels, aligned with Tabcorp's Digital Strategy.


Our Ideal Person

·  Demonstrated ability to lead creation, communication and execution of digital product pathways.

·  Strong skills required in stakeholder management, specifically communication (written and oral) and negotiation skills that drive positive outcomes

·  Focus on actions & outcomes, with a strong track record in achieving business results

·  Highly developed analytical capabilities and proven record in delivering data-driven product features.

·  Demonstrated ability to drive collaborative and lean customer-centred design.

·  Broad based digital execution expertise across marketing, product and technology

·  Able to demonstrate a strong "eye for detail" and provide strength in leadership and functional expertise that generates strong product solutions

·  3+ years work experience with an appropriate combination of product development, product management, product marketing and digital media – led by customer and delivered in an Agile methodology.

·  Extensive digital experience across multiple digital channels, particularly online and mobile.

Bonus: Prior experience in gaming/ gambling or large transactional based businesses either in Australia or overseas.

 

When you join our team you'll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs. 

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Standard Time

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