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Senior Manager UX

Apply now Job no: 498563
Work type: Permanent Full-Time
Location: Sydney - George Street, Brisbane, Melbourne

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company.  

In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through Tabcorp Gaming Solutions, MAX and Ebet.

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.  

Role Snapshot/Role Summary

Reporting into the General Manager for Digital, Product and Wagering analytics, this role will provide strategic leadership and direction over the UX Design and UX Research teams. This role is directly responsible for leadership of UX teams, which in turn drives online category leadership across our  wagering brands. 

Accountability for this role includes the development and execution of strategy, including responsibility for delivering the most efficient, engaging and innovative experience to users whilst ensuring that the key objectives of our products are met. Importantly, promoting User Experience and Customer Centricity throughout the organisation is key.

The role will focus on

  • Lead the user experience design and research discipline. Build a strong team of design and research professionals, continually improving UX capabilities, tools, processes and best practices
  • Create and manage a high-level product design strategy and define toolsets for a cross functional UX product design team 
  • Lead and manage a high performing team of designers, researchers and UX specialists; providing skills-based mentorship and guidance as well as day-to-day line management activities including regular check ins, recruitment and performance management and assessment
  • Build an inspiring and collaborative culture within the UX team to help deliver the best possible output from a highly talented team. With a passion for developing others, you'll coach and inspire your team towards success and cohesion
  • Constantly re-evaluate and iterate on product interfaces based on feedback and measured performance bottlenecks

Our Ideal Person

To be successful in this role, you’ll have experience that demonstrates depth, breadth and world class work in a highly technical environment with experience implementing seamless user experiences across a variety of devices and platforms.

With at least 5 years’ experience in UX Design and/or Research either in house or as specialist consultant, you’ll be an experienced leader who is passionate about people, products and the user experience. Candidates must possess an enjoyment of analytics and a curiosity for designing complex customer orientated User interfaces with an understanding of complex workflows designed to scale across diverse, dispersed teams.

Possessing outstanding communication and influencing skills you will deliver “world class” user experiences within a highly technical and agile environment. Advanced knowledge of visual design compositions, protypes and the understanding of analytics in this role will ensure your success.

When you join our team you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact


Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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