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Delivery Manager (Content & Customer) - Bris/Melb/Syd

Apply now Job no: 498826
Work type: Permanent Full-Time
Location: Sydney - George Street
Categories: Tabcorp, Wagering & Media

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company.  

In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through Tabcorp Gaming Solutions, MAX and Ebet. 

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.  

Role Summary

As the Delivery Manager you will be responsible for providing people and delivery leadership in the building of application solutions that support core Wagering & Media activities. You will drive continuous improvement mindset by working with multiple delivery leaders and teams to help evolve and improve the delivery practices within Wagering & Media Technology and ensure delivery of high quality products across all aspects of the delivery lifecycle.

How you will contribute

  • Manage multiple delivery teams which own, develop and support a set of products and services together with their underlying enabling technology.
  • Ensure transparency and alignment across the delivery stream, supporting processes for fast product and feedback.  
  • Nurture the transformation toward a progressively more nimble and competitive technology delivery culture.
  • Contribute effectively to continuous improvement of our ways of working & agile software delivery processes. Lead activities to identify areas of improvement.
  • Provide advice on technical aspects of system development, integration and ensures that relevant technical strategies, practices are applied correctly
  • Work with teams to understand dependencies and coordinate work to produce the highest value software in the shortest timeframe. 
  • Collaborate with operational teams to extend and grey the lines aligned with the DevOps mind-set and influence and operate as a genuine trusted advisor throughout technology (and the broader Group). 
  • Support and promote and environment where agility and continuous improvement is built into work practices and actively encourage agile practices.
  • Deliver program objectives to agreed timeframes, quality and budget.
  • Ensure the delivery of all programs of work meet compliance with relevant statutory and regulatory requirements regarding IT governance, processes, security and employees (including health and safety).

Our Ideal Person

  • Accredited tertiary qualifications in a relevant field and 5+ years’ experience leading the delivery of solutions in a fast paced, dynamic environment.
  • Demonstrated experience in successful delivery of a large, complex program of work.  
  • Demonstrated experience in agile ways of working and the ability to drive adoption within a team.
  • Proven success in working with and across Business and IT delivery teams to deliver effective technology-based solutions
  • Experience in delivery upon technology strategies such as data migrations, public cloud adoption, contact centre transformations, and delivery of software solutions and products from concept to delivery & operation.  
  • Experience in transitioning services delivered by projects to operations. 
  • Solid understanding of relevant legislation and associated regulations. 
  • Detailed knowledge of gambling and entertainment industries (nice to have).

When you join our team you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs that make Tabcorp the best in class!

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact

Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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