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Graduate Support Engineer - Gaming Services Technology (Shared Platforms)

Apply now Job no: 499010
Work type: Permanent Full-Time
Location: Brisbane
Categories: Developers/ Programmers

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company.  

In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts,

TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through Tabcorp Gaming Solutions, MAX and Ebet.

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.  

Role Snapshot/Role Summary

We are looking for a talented Graduate to join our high performing shared platforms team in Brisbane. This role will appeal to a high performing graduate or a recent graduate with some professional work experience looking to move to a top 50 ASX listed corporate or a wagering enthusiast looking to make a move to the largest Wagering business in Australia.

The role reports directly to the Technical Team Leader and will work with the Gaming Technology production support team to support and deliver high quality products and services for our customers. As part of the team you will champion agile ways of working and drive continuous improvement.

The successful applicant will be joining at a very exciting time, with the organisation having completed a transformational merger at the end of 2017. 

The role will focus on

  • Assisting in developing, documenting, and maintaining platforms, automation and tooling for Gaming Technologies. Increase the flow of work in production support teams.
  • Troubleshooting technical problems.
  • Maintaining awareness of releases and enhancement requirements and the impact these have on system maintenance.
  • Maintaining up to date knowledge of contemporary approaches, techniques, and technologies used in the building, deployment, and configuration of cloud platforms.
  • Assisting teams to troubleshoot challenging technical problems.
  • Analyzing incidents and trends to reduce the overall number of incidents related to application problems.
  • Participating in workshops, stand ups, product demonstrations and retrospectives.
  • Identifying and evaluate industry innovations, trends and offerings

 Our Ideal Person

We are looking for a software engineering graduate who has demonstrable technical experience as part of an internship or an individual who has had the opportunity to apply his/her software technical skills and customer service skills in a commercial environment.

This role will work closely with the wider business and will require excellent written and verbal communication skills, as well as the ability to influence others by developing strong working relationships by delivering outstanding results in line with the Tabcorp vison to create a world class customer experience. You will be expected to work as part of an on call roster.

When you join our team, you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitment@tabcorp.com.au

Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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