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Senior Technical Business Analyst - Gaming Services Technology

Apply now Job no: 499015
Work type: Permanent Full-Time
Location: Sydney - George Street
Categories: Business/System Analysts

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company.  

In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts,

TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through Tabcorp Gaming Solutions, MAX and Ebet.

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.  

Role Snapshot/Role Summary

Reporting to the Senior Manager, Technology and with a dotted line to the GM your role will act as the key interface between the development teams and the business units across Technology. You will assist with process improvement, streamlining the communication and flow of information. In addition, you will also assist with reviewing existing operational and support processes, helping to identify opportunities for improvement.

The role will focus on

  • Collaborating with stakeholders to elicit requirements that solve customer’s problems innovatively
  • Demonstrable experience in agile ways of working and the ability to drive adoption within a team
  • Facilitating workshops to map user journeys and well versed in using tools to achieve this
  • Influencing and operating as a genuine trusted advisor
  • Shaping the design and delivery of specific solutions through proactive consulting
  • Building strong business relationships based on trust and delivery. Maintain and foster relationships with all Gaming Services stakeholders, including those throughout the business unit, across the organisation, and external suppliers and customers
  • Providing outstanding customer service and experiences, own and take action on issues effectively and efficiently
  • Promoting and enabling an environment of positivity, self-empowerment/improvement and development
  • Assisting with improving process, streamlining communication and the flow of information, providing clarity and responding to requests for information
  • Working with the Technology team you will leverage your strong understanding of the use of scripts, database queries, and possess an ability to read developed software

Our Ideal Person

You will have accredited tertiary qualifications in the relevant field, with 5+ years’ work experience within a large commercial environment with demonstratable experience evaluating and documenting business and software requirements to a high level of technical detail.  Expert knowledge of all aspects of system implementation, both in-house and customised package solutions will be highly desirable. In addition, you will have a continuous learning mindset and an ability to reinforce this amongst the team.

When you join our team, you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact



Advertised: AUS Eastern Daylight Time
Applications close: AUS Eastern Daylight Time

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