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Retail Compliance Manager

Apply now Job no: 499342
Work type: Fixed Term Full-Time
Location: Brisbane
Categories: Lotteries & Keno

Our Company

Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company. 

In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through TABCORP Gaming Solutions, MAX and Ebet.

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.  

Role Summary

We have a great opportunity for you to join our Lotteries team! If you are passionate about leading a team to deliver great outcomes for the business then this is the role for you.  As part of this role you’ll ensure the delivery of a range of support and lead the Retail Compliance team in a manner that ensures the effective compliance within the lotteries retail network in accordance with policies, procedures and relevant legislation.

Our Ideal Person

We are seeking an experienced and dedicated Retail Compliance Manager with enthusiasm, resourcefulness and a passion for people engagement to provide the highest level of compliance management possible. Servicing a diverse customer network and retailers along with internal stakeholders this highly satisfying and varied role manages a diverse range of compliance requirements for our retail network.

You’ll have previous experience in a compliance management role, within a similar industry. As the leader of this Retail Compliance team you will have the ability to coach & mentor team members; ensuring effective team performance & KPI requirements are being met.

With a strong compliance focus, you’ll be able to collaborate and work across a large and diverse organisation, be able to make sound decisions and be self-motivated. The role ensures all retail compliance requirements and procedures are managed and met in accordance with policies and procedures. Key to your success is your ability to interpret data and information from various sources to provide insights to the state delivery teams and the Retail Operations team which enhance policies and procedures;

You will have:

  • Experience in Compliance Management is essential;
  • Management of a team in a changing environment including the knowledge and ability to develop flexible and adaptive teams;
  • Strong problem solving skills and negotiating skills;
  • Strong analytical skills to evaluate reports and implement key action items;
  • Strong communication skills;
  • Business improvement methodologies that will enable you to identify, develop and implement processes that will enhance performance;
  • An understanding of customers’ needs that will enable you to effectively keep customers informed whilst using effective communication strategies to build strong relationships with customers;
  • Outstanding attention to detail. An intermediate to advanced level working knowledge of the Microsoft Office suite (a strong skill set in excel is required)
  • A high level of organisational skills that allow for managing and prioritising a variety of activities while using resources efficiently
  • Certificate IV in Business or Business Degree is highly desirable

When you join our team you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact


Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time

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