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On-Course Operators - VIC

Apply now Job no: 501591
Work type: Casual
Location: Melbourne

Our Company

Tabcorp is a world-class diversified gambling entertainment group and a top 50 ASX company. 

We operate the iconic brands Tatts, TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through MAX.

Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.

This leadership is reflected in who we are. If, like us, you’re truly customer-led and you want to use your talent to create awesome moments, we’d love to hear from you. 

Role Snapshot

Tabcorp's Oncourse team have an exciting opportunity for an enthusiastic Operator, a customer service professional to work during the Spring Racing Carnival and in the non-Carnival period.

*Shifts are dedicated as per racing day calendar, please advise whether you’re available weekends only or 7 days a week*

How you will contribute

  • The Operators are responsible for providing excellent customer service in placing and paying bets to Race Day customers
  • You will use knowledge of bet types to quickly and accurately enter bets
  • Provide advice and information to customers in relation to matters such as Tabcorp products and promotions, race information (including scratchings) as well as cash control and reconciliation
  • Demonstrate an advanced level of customer service including the ability to proactively resolve non-routine requests or queries

Our Ideal Person

To be successful in this role;

  • Extensive experience providing first class customer experiences, preferably in a hospitality or a similar environment
  • Experience or knowledge of gaming products - highly regarded

When you join our team, you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs that make Tabcorp the best in class!

Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact tabcorprecruitment@tabcorp.com.au

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Advertised: AUS Eastern Standard Time
Applications close: AUS Eastern Standard Time

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