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Deputy / Assistant Manager, Bus Performance Management

Apply now Agency: Land Transport Authority
Job no.: 3001013
Work type: Permanent/Contract
Location: Singapore
Categories: Others

You will be part of the team responsible for monitoring, analysing and assessing the service performance of the bus service to ensure that they deliver quality service to commuters. You will monitor the performance of bus operators and planning the level of service provision using a combination of quantitative and qualitative data. In the course of your work, you will handle feedback on bus service performance and communicate frequently with bus service operators, community leaders and members of the public. You will be expected to develop in-depth understanding of the bus services while having a macro view to understand the relevance of the bus service in the entire network so decisions can be made in a holistic manner. Beyond these, you will be tasked to recommend policies and schemes to help improve bus service performance to enable it to enhance its performance and attractiveness as a choice transport mode.

Requirements:
• Tertiary qualification in any discipline, but candidate must have strong analytical and numerical skills with an ability to work with large and complex databases, gather insights from data and communicate these insights effectively
• Candidates with experience in interpretation of data and have good handle of using visualisation tools to discern patterns will be an advantage
• Those without experience are welcome to apply and candidates with 3 years or more of relevant experience may be considered for a higher position
• Excellent communication, presentation and interpersonal skills with a proven ability to take initiative and build strong working relationships
• Highly adaptable, resourceful and able to multi-task in a dynamic and fast-paced environment
• Proficiency in Microsoft Word, Excel and PowerPoint
• A passion for using data analysis to improve public transport

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