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Manager, IT Systems (Workspace)

Apply now Agency: Land Transport Authority
Job no.: 3001149
Work type: Permanent/Contract
Location: Singapore
Categories: Engineering, InfoComm, Technology, New Media Communications

You shall lead and manage initiatives to strategize, plan and deliver End User computing devices and messaging services for the Land Transport Authority (LTA). You will manage outsourced partners and service providers to ensure smooth running and provisioning of Service Desk, End User devices and messaging services. You will also be managing the design and implementation of the End User infrastructure to ensure reliability, availability, serviceability and security. You will be involved in enforcing End User device & messaging policies and procedures to meet both Whole-of-Government as well as LTA's requirements. You will source for new developments in End User device and messaging-related technologies that enhance LTA's effectiveness in delivering its business objectives. You will interact closely with other IT Teams, Business Units, and external agencies (GovTech, MOF and MOT) to understand and meet their requirements.You will be responsible for managing, guiding and continuously upgrading of staff's knowledge so that a competent team is always ready to take on new challenges to meet LTA's business needs.

Requirements
• Tertiary qualification in IT, Computer Science, Engineering or related field
• At least 10 years of relevant experience in End User (mobile devices, desktops, laptops) and messaging support & operations and at least 3 years of experience in team management
• Knowledgeable in desktop, WAN, LAN and wireless technologies.  Experience in Singapore Public Sector ICT environment is desirable.
• Strong project management experience that ensures ICT projects are delivered on time, budget and schedule.
• IT financial budget management, IT procurement and IT contractor management experience is desirable.
• Good interpersonal, communications and presentation skills
• Analytical and strategic thinking skills

 

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