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Manager, Transit Management Branch (Foreign Manpower Management Division)

Agency: Ministry of Manpower
Job no.: 498851
Work type: Permanent/Contract
Location: Singapore
Categories:Administration Support, Foreign Service, Others, Customer Service, Enforcement

The Ministry of Manpower (MOM) aims to develop a productive workforce and progressive workplaces, for Singaporeans to have better jobs and a secure retirement. In a rapidly changing global economic landscape, Singapore’s workforce and workplace practices have to remain adaptable. MOM’s policies help enhance the workforce’s profile, promote lifelong employability and income security for Singaporeans, as well as foster excellent working environments that are fair and safe. As an MOM officer, you will get to work in a range of exciting areas to help the Ministry attain its goals, including manpower policy, industrial relations, workplace safety and foreign employment regulation. MOM is committed to creating an inclusive employee experience for all.


As a member of the Transit Management team, you will be jointly responsible for the effective management of MOM Special Pass (SP) holders who are required by MOM for investigation and prosecution purposes during their stays in Singapore.

Your responsibilities will include:

  1. Support the review and development of operational policy and processes on management of SP holders.
  2. Put up regular reports and conduct data analysis of the statistics to enable keen monitoring of the SP holders for timely invention by the Division.
  3. Support system requirements and changes to meet  operational needs.
  4. Manage enquiries relating to management of SP and ensure meeting of service key performance indicator.
  5. Develop and execute initiatives and programmes to support development and learning needs of the branch such as branch learning day and team building activities.


You should be a team-player with critical thinking, good writing, communication and interpersonal skills, and able to work independently with initiative and an eye for details.

You should also have a good knowledge of MS office applications as well as data analytics/visualization tools such as tableau software.

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