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Office of Information Services - Manager / Assistant Manager (Infrastructure & System Services)

Agency: Republic Polytechnic
Job no.: 513237
Work type: Permanent/Contract
Location: Singapore

About Republic Polytechnic

The first educational institution in Singapore to leverage the Problem-based Learning approach for all its diploma programmes, Republic Polytechnic (RP) has seven schools and one academic centre offering forty-two diplomas in Applied Science, Engineering, Management and Communication, Events and Hospitality, Infocomm, Sports, Health & Leisure, and Technology for the Arts.

In addition to offering full-time diploma courses, our Academy for Continuing Education @RP (ACE@RP) is committed to promoting lifelong learning among working adults.

At Republic Polytechnic, you will discover a collaborative culture that supports your pursuit in nurturing learners to be problem-solvers with innovative and entrepreneurial minds. We believe in transforming not only the students but also yourself, as you seek and inspire life-long learning and acquisition of skills. As an organisation that scores many firsts, RP welcomes you to achieve your potential in our dynamic environment.

For more information, please visit or follow us on LinkedIn.

Main Responsibilities

  • Assist in ensuring that all components in the IT infrastructure (network and systems) are in compliance with the functional and IT security requirements
  • Assist in maintaining a healthy campus’ IT infrastructure by proactively seeks areas to improve and continuously research and evaluate new technologies/methodologies and give recommendation
  • Assist in ensuring smooth IT infrastructure operation and in compliance with policies and SOP
  • Assist in managing IT projects and coordinate with the other parties to guarantee its success
  • Assist in managing vendors for projects and contracts
  • Assist in planning and tracking of projects and budget
  • Manages the training of new support team members on relevant work areas
  • Manages the training of existing team members or users on new software or changes to the IT infrastructure
  • Provide as an escalation level from network & server support team


  • Relevant qualification, preferably in Information Technology or a related field
  • At least 4 years of IT experience is preferred
  • A hardworking, dynamic person who takes initiative and able to multi-task and handle diverse portfolios
  • Able to work as a team with applications team, security team, or other stakeholders
  • Strong conceptual understanding on the following areas (preferably with work experience):

    • LAN / WAN / Wireless LAN Networking – Cisco Systems

      • BGP / OSPF routing protocols
      • Cisco Routers and Switches (Catalyst 6500)
      • Lightweight Wireless Access Point and Wireless LAN Controllers
    • Microsoft Servers

      • Windows 2003/2008 (Operating Systems)
      • Active Directory (Directory Services)
      • Rights Management Services (Information protection)
      • Exchange 2007 (Email Service)
      • Office Communications Server (Instant Messaging)
      • System Centre Configuration Manager (Software Distribution)
      • Windows Server Update Services (Patch Management)
    • Server Hardware (rack mountable and blade systems) – HP / IBM
    • Storage System (NAS / SAN) – NetApps
    • Network Firewall - Cisco FWSM, Juniper
    • VPN Servers - Microsoft ISA, Juniper SSL VPN
    • Backup System (Virtual Tape Library, de-duplication, disk-based backup)
    • VMware vSphere (ESX servers)
    • Antivirus System (client-server) – Symantec Endpoint
    • Proxy servers – NetCache / BlueCoat
    • Network Bandwidth Management – BlueCoat PacketShap

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