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Assistant Manager/Manager - Competition and Market Access (QoS)

Agency: Info-communications Media Development Authority
Job no.: 517170
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications, Policy Formulation, Engineering

Info-communications Media Development Authority ( offers a rewarding career that gives you a front seat in the fast-changing infocomm media sector, where technology and content are shaping the way people view the world more than ever.

We offer a wide range of opportunities, where talented individuals and teams can make a difference. Whether you are developing a telecommunications policy affecting consumers or spearheading a scheme to nurture budding media talents, each member of IMDA contributes towards driving innovation, enhancing productivity for economic growth, and improving the quality of life for all Singaporeans.

As a statutory board in the Ministry of Communications and Information, IMDA promotes and regulates the infocomm and media sectors.

Assistant Manager/Manager - Competition and Market Access (QoS)


Review and enforce the quality of service policy and regulatory frameworks, including public education and awareness programmes, on the telecommunications, media and postal services in Singapore, with the objective of ensuring that there is good quality of services for consumers and businesses.

The successful candidate shall be responsible, among others, for the following:

  1. Formulate, enforce and review regulatory policies on quality of service frameworks for telecommunications, media and postal services in Singapore
  2. Analyse, review and recommend methods of monitoring, measuring and educating consumers on the quality of service for telecommunications, media and postal services
  3. Steer multi-government agencies projects or collaborations to facilitate infrastructure deployment to improve the quality of service for telecommunications, media and postal services



  • At least a Bachelor's Degree, preferably in Economics, Engineering or Business
  • At least 2 years experience, preferably telecommunications, media or postal field or in public policy. Candidates with no prior experience may apply. 
  • Knowledge of telecommunications, media, postal and infocomm technology
  • Good writing and communication skills
  • Familiarity with public policy and policy formulation process is an added advantage
  • Presentation and facilitation skills


Position will commensurate with experience.

Only short-listed candidates will be notified.

Applications close:

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