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Senior Manager/Manager/Assistant Manager (Medisave & MediShield Life Reimbursements) - Contract

Agency: Central Provident Fund Board
Job no.: 518536
Work type: Contract
Location: Singapore
Categories:Healthcare, Others

The Central Provident Fund (CPF) is a social security savings scheme jointly supported by employees, employers and the Government. Its basic purpose is to help CPF members meet primary needs like shelter, food, clothing and health services in their old age or when they are no longer able to work. Benefits offered are to help meet one or more needs of the CPF Member in his retirement. They include withdrawals by the Member for retirement, permanent disablement, home ownership and health care. The amounts available depend on how much the Member has saved in the CPF.

The CPF Board are trustees for the CPF savings of Members. We aim to provide CPF Members, in a cost-effective manner, the widest range of quality services possible. We seek also to help employers pay CPF contributions promptly and correctly in as efficient and convenient a way as possible. Where we can, we make our assets and services available to help meet Singapore's social and economic objectives, thereby improving the quality of life of all Singaporeans and CPF Members.

As trustee of the nation’s savings, our work shapes the future of Singaporeans.

We foster an environment of trust and encourage positive relationships for effective teamwork. We offer you the space to develop with meaningful opportunities and fresh challenges. We adopt a total rewards focus comprising competitive remuneration, attractive benefits and non-monetary recognition.

Job Responsibilities 

  • Supervise a team of Executives in the administration and processing of medical reimbursements to the Medisave Account and MediShield Life.
  • Identify and review controls in processing reimbursements-related processes.
  • Review and implement process improvement initiatives to automate and streamline reimbursements-related processes.
  • Put in place Standard Operating Procedures (SOPs) to track and monitor service levels.
  • Prepare updates on audit findings and operational statistics for management reporting.

Required Attributes

  • Effective leadership skills, able to work well independently and as a team
  • Strong analytical skills, excellent written and verbal communication skills.
  • Good interpersonal and organisational skills
  • Resilient and resourceful


TRUST. Everything We Stand For.

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