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Technical Support Officer - Professional & Adult Continuing Education Academy

Careers@Gov
Agency: Singapore Polytechnic
Job no.: 519298
Work type: Permanent/Contract
Location: Singapore
Categories:Administration Support, InfoComm, Technology, New Media Communications

As Singapore’s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

Singapore Polytechnic's Professional and Adult Continuing Education Academy (PACE) is a leading CET academy that offers a variety of relevant courses for adult learners to enhance their employability.

The appointee will be part of the IT team at PACE, supporting Singapore Polytechnic’s internal stakeholders’ on their requests relating to content on PACE’s website and all other IT-related matters.

Responsibilities:-

  • Function as a Web Master to all internal stakeholders and support web enhancement projects
  • Assist in the creation of materials on website analytics and scrub
  • Provide support to internal stakeholders for IT-related issues and requests
  • Create self-help guides on IT operations
  • Maintain the inventory list for all IT equipment and raise requisition orders on behalf of the department
  • Carry out annual review of the IT inventory and support QA audits on IT assets

Requirements:-

  • Knowledge in website management tools such as IBM WebSphere, Site Infinity would be an added advantage
  • Proficient in HTML/CSS, XML, JavaScript and Adobe Photoshop/illustrator software
  • Knowledge in web analytics (such as Google) would be preferred
  • Possess project management analytical skills, Meticulous and organised individual with the ability to work independently
  • Strong interpersonal, written and oral communication skills
  • Ability to work in a fast-paced changing environment
  • Relevant qualifications in Information Technology and related disciplines

Closing Date: 6 March 2018

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement. 

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