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Manager, Smart Nation Sensor Platform (Technical Services)

Agency: Government Technology Agency
Job no.: 01UM7
Work type: Permanent
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.

Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

Singapore is transforming itself into a Smart Nation, and the Smart Nation Sensor Platform is GovTech’s core initiative to build the next generation enabling island-wide sensor infrastructure to support Singapore’s Smart Nation vision.

We are looking for someone who has strong technical aptitude and want to make a difference to improve the nation to join our team. You will be responsible for managing the implementation and operations of ICT & IoT systems to meet the needs of Smart Nation initiatives.

What to expect:
  • Manage the operations of infrastructure services and applications systems supporting the Smart Nation Sensor Platform, including the following:
    • Public Key Infrastructure (PKI)
    • Security and Monitoring Analytics Tools
    • Privilege Account Management
    • Domain Name Server
    • Firewalls and switches
    • 2-Factor Authentication Solutions
    • Virtualisation platforms such as VMWare and Hyper-V
    • Enterprise Backup Solution
    • Web, application and database servers
    • Enterprise Service Bus
    • Messaging Queue
  • Design, develop and configure systems for a variety of deployment scenarios, including Cloud, on premise and IoT Infrastructure
  • Plan for systems integration efforts to ensure the entire system is built in an efficient and robust manner towards a high level of maintainability, reliability and availability
  • Ensure high degree of usability of systems that is balanced with stringent security requirements
  • Perform project management activities such that projects are delivered in accordance to scope, budget and schedule
  • Manage contractors in their daily maintenance, upgrading, monitoring and optimization tasks, including file archival and purging, verifying system backups, application of OS and system patches, validating system availability, hardware and software upgrades, installation of new services, recovery, system configuration, performance tuning, troubleshooting logs to identify anomalies (e.g. security violations or intrusions) and escalate any application issues
  • Support operationalization effort like institutionalizing processes and best practices
  • Conduct design and review of system services hosted on premise and in the cloud
  • Harden and ensure compliance based on established security standards
  • Research and recommend innovative, and where possible, automated approaches for applications systems administration tasks
  • Periodic reporting to Management on operation benchmarks, system performance, capacity planning and system incidents
  • Engage and on-board customer onto Smart Nation Sensor Platform
How to succeed:
  • Bachelor's Degree in Computer Engineering, Computer Science or equivalent
  • At least 7 years of managing production applications systems environment
  • Strong knowledge in managing a wide variety of enterprise applications systems in both Windows and Linux platforms (e.g. key management servers, visualisation servers, enterprise service bus, databases, web services)
  • Strong interest in emerging technologies, with the ability to proactively and independently acquire applications-specific technical skills through on-the-job exposure
  • Good appreciation of cloud technologies such as Azure and AWS services
  • Working knowledge of DevOps with on premise systems and cloud services (e.g. Azure or AWS)
  • Strong technical aptitude, including excellent troubleshooting and communications skills
  • Ability to multi-task in a fast-paced and complex work environment
  • Relevant industry certification in application and operating systems would be an advantage
  • Experience in deployment of IoT systems would be an advantage 

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