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Student Welfare Officer

Careers@Gov
Agency: Ministry of Education
Job no.: 522103
Work type: Permanent
Location: Singapore
Categories:Conciliation/ Mediation, Education, Social and Community Development

The wealth of a nation lies in its people - their commitment to country and community, their willingness to strive and persevere, their ability to think, achieve and excel. Our future depends on our continually renewing and regenerating our leadership and citizenry, building upon the experience of the past, learning from the circumstances of the present, and preparing for the challenges of the future. How we bring up our young at home and teach them in school will shape Singapore in the next generation.

The mission of the Education Service is to mould the future of the nation, by moulding the people who will determine the future of the nation. The Service will provide our children with a balanced and well-rounded education, develop them to their full potential, and nurture them into good citizens, conscious of their responsibilities to family, society and country.

Job Description

As a Student Welfare Officer (SWO), your main role is to provide social support to the students at-risk under your charge, which may include working with their families and other community partners to address barriers to learning and strengthening the safety net for these students.

Your key responsibilities include:

  • Providing student-centric casework support and consultation to the students at-risk and their families with the focus on parenting and the well-being of these students
  • Acting as a mentor for these students at-risk and empowering them to make informed life choices
  • Developing, coordinating and running relevant prevention programmes for these students with their families, where necessary
  • Visiting homes to assess the needs of students at-risk and their families
  • Making referrals to the relevant agencies for the students’ families and following through the cases when necessary, to enhance the families’ access to community resources and services
  • Working with the student support team of the school for early identification, case management and proactive measures to prevent and manage risk behaviours among the student population in the school
  • Monitoring and managing statutory cases
  • Helping to re-integrate the students who have been absent from school for long periods of time.

Job Requirements

  • Applicant should possess the disposition and qualities to work with children and youths.
  • Relevant experience in the social service sector, working with and supporting at-risk students and families would be an advantage.
  • Be passionate about working with students-at-risk and their families, regarding them positively and believing in their potential.
  • Be culturally sensitive, emotionally stable, resourceful, resilient and open to diverse views.
  • Applicants should hold a tertiary qualification in any discipline, with preferably at least 5 years of working experience; those without tertiary qualification and with relevant experience and expertise may also apply.

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