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Director / Deputy Director, Private Education Services Division [Regulation, Fraud and Enforcement Group]

Careers@Gov
Agency: SkillsFuture Singapore
Job no.: 522817
Work type: Permanent/Contract
Location: Singapore
Categories:Corporate Strategy/Top Management, Policy Formulation

SkillsFuture Singapore (SSG) is a statutory board under the Ministry of Education (MOE). It will drive and coordinate the implementation of the national SkillsFuture movement, promote a culture and holistic system of lifelong learning through the pursuit of skills mastery, and strengthen the ecosystem of quality education and training in Singapore.

SSG will strengthen the adult training infrastructure by taking on all existing functions of the Committee for Private Education (CPE) and the Institute for Adult Learning (IAL) to enhance the capabilities and professionalism of adult educators. SSG will play a key role in the quality assurance for private education institutions and adult training centres. Together with educational institutions and training partners, SSG will ensure that students and working adults have access to high quality, industry-relevant training throughout life. SSG will also bring together synergies in continuing education and training (CET) and pre-employment training (PET), so skills requirements will continue to meet the demands of different sectors of the economy.

 

Responsibilities:

  • Directing the Private Education Services Division in the collection and analysis of private education data to enhance regulatory measures, helping post-secondary education consumers to make discerning decisions in their selection of upgrading pathways, and assisting students and parents in their disputes with the Private Education Institutions (PEIs)
  • Drive consumer education strategy to enable students to make informed decisions about private education
  • Direct industry research and analysis for actionable insights
  • Set dispute resolution strategy for student services centre
  • Develop division plan and objectives in line with Regulation, Fraud and Enforcement Group strategy
  • Manage business process and policy improvement projects with division
  • Develop and maintain relationships with key stakeholders internal and external including government, non-govement and industry players
  • Manage organisational improvements within division and lead the teams in the division

 

Requirements:

  • Tertiary qualification
  • At least 10 years of experience in a senior management position
  • Experience with youth engagement and management
  • Customer service experience
  • Private education sector experience is a plus
  • Great interpersonal and networking abilities
  • Quantitative skills and analytical mindset to draw policy insights from data
  • Ability to innovate and create synergies through collaboration
  • Conflict management and negotiation skills
  • Good collaboration and teamwork
  • Candidates without the required qualifications but with relevant experience are welcome to apply

 

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