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Senior Manager / Manager / Assistant Manager (Retirement Withdrawals Department) - Contract

Apply now Agency: Central Provident Fund Board
Job no.: 528285
Work type: Permanent/Contract
Location: Singapore
Categories: Administration Support, Customer Service

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 3.8 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

Schemes Management

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.

Job Responsibilities

  • Lead a team in managing the day-to-day operations and matters relating to retirement withdrawals
  • Review and enhance scheme policies, systems and processes for better customer experience and increased operational efficiency
  • Provide advisory on application process and communicate policy rationale to CPF members and key stakeholders
  • Work with internal departments and other government agencies in implementing policies and delivering customer service

Required Attributes

  • Desire to serve Singaporeans, as a trustee of their CPF savings
  • Self-motivated to learn and innovate in a fast changing environment
  • Embrace challenges with a positive attitude, and a strong commitment to service excellence
  • Strong interpersonal skills, and a good team player who is able to value add in a group as well as individually
  • Strong mathematical, analytical, written and verbal communication skills

Find out more at CPF Careers page

TRUST. Everything We Stand For.

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