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Technical Services Consultant (Desktop)

Careers@Gov
Agency: Government Technology Agency
Job no.: 528294
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.

Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

As a Technical Services Consultant, you will collaborate with a team of business analyst, solution architect, project manager passionate about developing the required ICT capabilities in government to realise Singapore’s vision of a Smart Nation.  You will drive the design, deployment and management of ICT infrastructure.  Using your extensive technical experience in designing, deploying and managing enterprise level ICT infrastructure, you will collaborate with service providers to design, develop, deploy and configure infrastructure to meet resiliency, availability and data integrity needs. 
 
Responsibilities
  • Provide essential enterprise level end user computing services to Public Service agencies.
  • Execute new initiatives and enhancements that result in innovative use of desktop technologies to meet the needs of forward-looking Public Service agencies.
  • Work with team leaders and outsourced service providers to plan, manage and deliver projects to upkeep, strengthen or create new desktop services to enhance service satisfaction and delivery.
  • Execute projects to deliver desktop services that achieve standardisation of desktop services across Public Service agencies to reduce operations overheads and greater satisfaction of desktop services.
  • Monitor and maintain desktop services across Public Service agencies and work with outsourced service providers to attend to issues, problems and request for changes.
 
Requirements
  • Degree in Computer Science, Computer or Electronics Engineering or Information Technology or equivalent 
  • Minimum 5 years of relevant working experience in designing, deploying and managing enterprise level ICT infrastructure for end point services
  • Good technical knowledge of end point technologies as primary practice area, with knowledge in supporting technologies such as network and servers
  • Proactive and dedicated individual with good leadership and multi-tasking capabilities 
  • Good communication skills, both oral and written, with the ability to present ideas and influence stakeholders 
  • An adaptable and bold individual who dares to try new things and take smart risks
  • Passion and belief in GovTech core values – Agile, Bold and Collaborative

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