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Executive (Policy Admin)

Apply now Agency: Central Provident Fund Board
Job no.: 529095
Work type: Permanent/Contract
Location: Singapore
Categories: Administration Support, Customer Service

As trustee of the nation’s retirement savings, the Central Provident Fund (CPF) Board helps 3.8 million CPF members save for their retirement, healthcare and housing needs. Every CPF Ambassador plays a vital role in helping Singaporeans save for a secure retirement. So long as you have the passion and commitment to serve the public, you will find your niche in our big family.

Schemes Management

CPF members can use their CPF savings to buy a house, take care of their healthcare needs and save up for their retirement income for their golden years via the various schemes offered.  If you are meticulous, a systematic thinker and derive satisfaction from helping others, you will fit right into this job.


Job Responsibilities

  • Process HPS (Home Protection Scheme) application forms from members applying for covers, exemption, premium top-ups, etc.
  • Liaise with service partners such as HDB, private insurers and mortgagees
  • Provide operational support to Senior Manager/Manager/Assistant Manager, which includes preparing and collating of statistics, quality reports, and accounts reconciliation
  • Provide general administrative support, which includes correspondence and telephone duties
  • Perform any other ad-hoc duties as and when assigned

Required Attributes

  • Proficient in Microsoft Office tools
  • Possess strong analytical, interpersonal, communication and writing skills, as well as excellent customer service skills
  • Have good initiative and positive attitude
  • Must be a team player and able to meet deadlines


Find out more at CPF Careers page

TRUST. Everything We Stand For.


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