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UX Designer (Moments of Life - Business)

Careers@Gov
Agency: Government Technology Agency
Job no.: 529801
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

The Government Technology Agency (GovTech) aims to transform the delivery of Government digital services by taking an "outside-in" view, putting citizens and businesses at the heart of everything we do. We also develop the Smart Nation infrastructure and applications, and facilitate collaboration with citizens and businesses to co-develop technologies.

Join us as we support Singapore’s vision of building a Smart Nation - a nation of possibilities empowered through info-communications technology and related engineering.

Imagine companies only need to interact with a single government product for all their engagements. Then imagine all these engagements to be anticipatory, advisory and driven by data and analytics. 

If you are inspired by this vision, we invite you to join our Moments Of Life (Business) team. You will collaborate with a team of highly-motivated peers to develop and grow this new product, transforming both the government processes as well as the experience of companies with the government.

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience. In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential. Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

What to Expect:

  • Understand product specifications and user psychology
  • Conduct concept and usability testing and gather feedback
  • Create personas through user research and data
  • Define the right interaction model and evaluate its success
  • Develop wireframes and prototypes around customer needs
  • Find creative ways to solve UX problems (e.g. usability, findability)
  • Work with UI designers to implement attractive designs
  • Communicate design ideas and prototypes to developers

How to Succeed:

  • Proven experience as a UX Designer, UI Designer or similar role
  • Strong portfolio of design projects
  • Background in project management and research
  • Familiarity with interaction design and information architecture
  • Proficient in design software
  • Knowledge of HTML/CSS; JavaScript is a plus
  • Problem-solving aptitude
  • Analytical mind with a business acumen
  • Excellent communication skills
  • BSc in Design, Computer Science, Engineering or a related field
  • Government-related experience is a plus

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