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Internship in IPAM - Injecting the BPR Spirit into the Public Service

Apply now Agency: Civil Service College
Job no.: 530071
Work type: Internship
Location: Singapore
Categories: Research and Analysis, Training and Development

Project Description:

This project will involve extensive research study and development of learning resources, which will be used to shape CSC's efforts in building a lean and agile public service.

The intern would be expected to:
1. Conceptualise and design a gamified experience that challenges public officers in applying Business Process Re-engineering (BPR) tools to solve challenges and achieve outcomes

2. Develop learning resources (e.g. Learning Aids, Self-Assessment Tools) that support public officers in their self-development in the BPR space (e.g. Lean, Agile, BPR)

3. Other related work supporting items 1 and 2

Interns will be involved in every stage of the process, from ideation, to research (desktop and interviews) and development (writing, prototyping, user testing, facilitation etc.). Interns will conduct field research and other relevant studies fit for purpose.

In addition to the above, interns will have the opportunity to collaborate on a joint project to improve the training roadmap for public officers for the existing suite of innovation, digital and future ready programmes.


Competencies Required:

  • Competent in digital platforms for resource development
  • Competent in designing learning programmes or development of resources
  • Previous Exposure to Design Thinking and Behavioural Insights
  • Qualitative research

Applications close:

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