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Manager / Assistant Manager (Process)

Agency: Ministry of Health
Job no.: 530481
Work type: Permanent/Contract
Location: Singapore
Categories:Healthcare, Policy Formulation

The Ministry of Health’s (MOH) vision is to champion a healthy nation with our people – to live well, live long and with peace of mind. As an open country constantly exposed to an interconnected world, Singapore faces complex issues in public healthcare. MOH constantly grapples with new challenges brought on by an increasingly globalised world, a rapidly ageing population and rising expectations. MOH’s responses to these challenges include preventing and managing the outbreak of diseases such as SARS and Influenza A (H1N1), designing a healthcare system that delivers care in an integrated and effective manner, growing the capacity and capabilities within the sector, and managing healthcare inflation.

As an MOH officer, you will be involved in formulating and implementing policies that guide Singapore’s healthcare ecosystem. You will work alongside a team with varied skills and backgrounds, but with the common goals of (i) promoting good health and reducing illnesses; (ii) ensuring that Singaporeans have access to good and affordable healthcare; and (iii) pursuing medical excellence. Your work will have far-reaching impact on the health and lives of Singaporeans.


You will be part of a team driving the development of a central service (consisting of a IT system as well as manual processing operations), used by government agencies to support means-testing for assistance schemes. You will also provide downstream operations support to the participating Government agencies when the service is implemented. This position requires you to support the business logic and workflows for the determination and maintenance of shared household compositions in the central service, as well as oversee and ensure the manual processing operations is cost-efficient and productive.


  • At least 2 - 3 years of relevant working experience in the Public Service
  • Possess prior policy and operational experience in implementing or administering government schemes
  • Possess good planning and analytical skills, comfortable with details and numbers
  • A team player who demonstrates good interpersonal skills and initiative
  • Motivated and persevering, able to work independently and see through projects to completion.  
  • Thrives on the challenge of starting up a new function
  • Ability to multi-task, handle stress and handle a fast work pace


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