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Manager, Manpower Development, Sector Planning and Development Division (SPDD)

Agency: Ministry of Social and Family Development
Job no.: 532093
Work type: Permanent/Contract
Location: Singapore
Categories:Policy Formulation, Social and Community Development

“We are Professionals with Passion for People”

The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.

We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.

A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

The Sector Planning and Development Division works with partners in the social service sector on the overall strategy, plans and capability building for the sector at a macro level.

You will develop, drive, and review develop initiatives to raise professional and leadership capabilities in the social service sector.

Your key responsibilities would include:

  • Review and build on the Industry Manpower Plan for the Social Service Sector to effectively resolve manpower issues and close capability gaps in the sector;
  • Drive initiatives aimed at developing capable leaders for the social service sector (e.g. Sun Ray Scheme, LEAD Milestone Programmes, Social Service Scholarship, Skills Framework for Social Service);
  • Develop and implement alternative manpower solutions for the social service sector (e.g. hub-and-spoke models such as the Community Psychology Hub, job redesigns to reduce intensity of manpower usage in the sector);
  • Identify emerging skills and knowledge needed in the social service sector to develop longer term plans for capability development in the sector; and
  • Facilitate collaborations with partners and stakeholders [e.g. Voluntary Welfare Organisations (VWOs), Institutes of Higher Learning) to enhance manpower development for the sector.

You will be expected to propose well-thought through changes to improve the design and implementation of policies and schemes. This portfolio provides good exposure to both policy-level as well as operational decision-making, and opportunities for frequent engagements with partners and stakeholders within and outside of the ministry (e.g. National Council of Social Services, VWOs).

Competencies required:

Functional/Technical Competencies:

  • Tertiary education with preferably at least 2 years of relevant work experience and a keen interest in the social service sector.
  • Experience in working with statutory boards, VWOs and private sector companies will be advantageous.
  • Previous experience/knowledge in social service sector/human resources/branding/marketing will be an advantage.

Generic Competencies:

  • Strong analytical, systems-thinking and conceptualisation skills.
  • Proactive and able to exercise flexibility when problem-solving to get the best possible outcomes.

Behavioural Competencies

  • Independent worker and able to learn fast on the job.
  • Strong interpersonal skills; comfortable working with people of all levels and able to build winning relationships with partners from within and outside the organisation.

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