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Assistant Director/Senior Assistant Director- Policy & Planning (Municipal Services Office)

Agency: Ministry of National Development
Job no.: 532094
Work type: Permanent/Contract
Location: Singapore
Categories:Others, Policy Formulation

The Ministry of National Development (MND), the lead government agency responsible for land use planning and infrastructure development, aims to transform Singapore into an endearing home and a distinctive global city. At MND, we aspire to create a quality, vibrant and sustainable living environment for our people. We also strive to shape Singapore into a world-class city of knowledge, culture and excellence – one which keeps pace with global challenges and the rising aspirations of Singaporeans.

Our Vision:
An Endearing Home, A Distinctive Global City

Our Mission:
Develop world-class infrastructure
Create a vibrant and sustainable living environment
Build rooted and cohesive communities

So you’ve heard PM’s fishball stick story at NDR. This was a story told at the highest signature event of the year, by no less than PM himself. Have you wondered what happened since then? Well, we set up the Municipal Services Office (MSO) to bring about a quantum leap in Singaporean’s living environment. We do this by pushing for systemic solutions and driving efficiency gains among our 11 partner agencies, as well as inculcating the right culture and capability, and engaging the community.

We’ve made large strides in optimising based on the status quo, and now we’re embarking on the next exciting chapter of our journey – to go upstream to review more fundamentally what we can do next to bring about a quantum leap in municipal services outcomes (i.e. lots of analysing policies and options, and exploring new stuff like behavioural insights).

You will be involved in the formulation, review and implementation of national policies relating to municipal service delivery, dealing with issues that affect and shape the lives of Singaporeans. You will also be involved in using data analytics to help agencies make better decisions on process management, resource allocation and identify how agencies can work more effectively together. This in turn would help MSO to identify structural or policy improvements in the delivery of municipal services, as well as the provision and maintenance of municipal infrastructure. You would also be involved in the staffing of inter-agency coordination meetings chaired by Senior Management.



  • A growth mindset, an open mind and grit
  • A problem-solver who can write and communicate well
  • The serenity to accept the things you cannot change, the courage to change the things you can, and the wisdom to know the difference

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