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Manager, Industry Development (Professional Services) [Creative and Professional Services Division]

Agency: Workforce Singapore
Job no.: 532304
Work type: Permanent/Contract
Location: Singapore
Categories:Education, InfoComm, Technology, New Media Communications

Workforce Singapore (WSG) is a statutory board under the Ministry of Manpower (MOM). It will oversee the transformation of the local workforce and industry to meet ongoing economic challenges.

WSG will promote the development, competitiveness, inclusiveness, and employability of all levels of the workforce. This will ensure that all sectors of the economy are supported by a strong, inclusive Singaporean core.

While its key focus is to help workers meet their career aspirations and secure quality jobs at different stages of life, WSG will also address the needs of business owners and companies by providing support to enable manpower-lean enterprises to remain competitive. It will help businesses in different economic sectors create quality jobs, develop a manpower pipeline to support industry growth, and match the right people to the right jobs

You will play a joint-lead role in championing the manpower, skills and enterprises’ needs in the Professional Services sectors and/or other sector(s) you may be assigned to handle.  You will also be managing WSG manpower programmes to ensure a sustainable pipeline of workers for your sector(s).
Strategic Manpower Planning 
  • Identify and assess key industry, manpower challenges and skills needs 
  • Engage strategic accounts and engage companies to diagnose gaps and identify opportunities
  • Recommend the design of appropriate strategic human capital solutions based on industry or enterprises’ business and manpower needs
  • Supporting the Industry Transformation Map (ITM) particularly the Jobs and Skills pillar.
Stakeholder Engagement and Management
  • Establish and maintain effective relationships with strategic partners and stakeholders 
  • Collaborate with industry stakeholders including government agencies, associations, tripartite partners, programme partners to develop and implement relevant manpower interventions to address industry manpower issues
  • Consult with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs
Project Management
  • Plan and review budget requirements and ensure compliance to policies and processes
  • Organise or support outreach and marketing events such as career events and industry engagements
  • Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making
  • Relevant work experience in industry engagement, account/ project management and/or consultancy roles
  • Salary will commensurate with experience.
  • At least two years of working experience is preferred, although fresh university graduates who possess maturity, strong communication and interpersonal skills will be considered
  • Aware of various government initiatives related to manpower and training would be advantageous
  • Strong written and spoken communication skills
  • Good persuasive and negotiation skills 
  • Adept in stakeholder engagement and relationship building
  • Ability to synthesise opinions and data for decision making and programme monitoring 
Aptitudes/Abilities & Other Characteristics
  • Passionate, dedicated and driven individual 
  • Resilient and agile to problem-solve and respond in a dynamic and fast-paced environment 
  • Ability to multi-task and work with converging timelines
  • Confident and comfortable with public-speaking 
  • Ability to work independently and in teams
  • Comfortable with data compilation and analysis
  • Possess an entrepreneurial spirit 
  • Innovative and comfortable in embracing digital and technological solutions

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