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Manager, Transformation & Research Analytics (TRA)

Apply now Agency: Public Transport Council
Job no.: 532846
Work type: Contract
Location: Singapore
Categories: InfoComm, Technology, New Media Communications, Research and Analysis

Public Transport Council

At the Public Transport Council, we strive to bring about a quality and affordable public transport system for the people of Singapore by regulating public transport fares and ticket payment services. We are also the Advisor to Minister for Transport on public transport matters.


Job Description

As Manager (TRA), you will harness your expertise to be a digital change agent in our transformation journey. In collaboration with partner business divisions, you will need to develop effective and innovative digital enterprise solutions. The specific duties will include:


Data & Sentiment Analytics

  • Perform exploratory, diagnostic, and predictive data analytics;
  • Enhance efficiency of pre-processing and exchange of data to improve analytics performances (e.g. set up proper data collection structure to minimise noise in data, address technical challenges in data exchange across partner agencies and pre-processing of data);
  • Support the various stages of the implementation of analytics project, including but not limited to transition to cloud infrastructure, establish the necessary data infrastructure to consolidate data from various sources, set up a shared platform for comprehensive analysis and visualisation of commuter experience; and
  • Plan and manage training and development initiatives to equip officers with the necessary data analytics skills.

Data Management & Partnership

  • Review and manage data management frameworks and policies in accordance to whole‑of‑government requirements and enhance data security best practices among divisions;
  • Drive the execution of digital blueprint requirements with divisions and monitor progress; and
  • Develop partnership with different business units in public transport sectors to enrich data exchanges.

IT Infrastructure Management

  • Ensure that IT projects are developed and executed based on the project plan to meet the required business needs, timeline and resources; and
  • Effectively engage and manage external vendors to deliver ICT solutions and services, including procurement, contract management and transition management processes.



  • Degree with relevant background in computer science, information systems or related disciplines. Candidates with relevant working experience and expertise may also apply
  • Knowledge of Agile methodologies, technical best practices, cloud-based tech stack, end-to-end analytics architecture. Experience in one or more IaaS such as AWS and Azure will be an added advantage
  • Passion for use of analytics and data to improve public service
  • Good interpersonal and communication skills
  • Experience in handling system implementation
  • Well-organised and meticulous
  • Ability to work under pressure and strong vendor management skills

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