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Deputy Director, Innovation Unit, Strategic Planning, Research & Development

Agency: Ministry of Social and Family Development
Job no.: 532925
Work type: Permanent/Contract
Location: Singapore
Categories:Corporate Strategy/Top Management, Organisation Development, Others

“We are Professionals with Passion for People”

The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.

We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.

A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

The Innovation Unit aims to drive the transformation of MSF to be a future-ready organisation. We partner various divisions to grow the culture of innovation in MSF, optimise resources amidst constraints, and deliver better outcomes to citizens through the use of Design Thinking and Behavioural Insights.

You should apply for this role if you:

  • Believe in the need to drive innovation and transformation within MSF, and have the perseverance to push through implementation plans to fruition
  • Find excitement in leading a newly-formed team and navigating through ambiguity/greenfield work areas

Job Responsibilities

You will lead a team in driving innovation and transformation in MSF to be a future-ready organisation:

  • Oversee MSF’s innovation portfolio and propose a prioritisation of key projects to invest resources in
  • Strategise and develop MSF’s transformation plans in line with guidance from senior management
  • Communicate and implement MSF’s transformation plans
  • Assess capability needs of high priority projects and co-opt officers with the required skills into the project teams
  • Partner HR and other divisions to drive an innovative culture and related capabilities in MSF
  • Lead a team of specialists to support and deliver on high priority projects
  • Build the capabilities of a diverse team with specialised skillsets e.g. Design Thinking, Behavioural Insights, Operations Analysis and Process Engineering


Functional Competencies:

  • At least 10 years of working experience, preferably in leading teams to fulfil projects in these areas:
    • Design thinking / Behavioural insights
    • Business process re-engineering
    • Organisational design and transformation
  • Good project management skills with strong experience in strategic planning and change management

General Competencies:

  • Confident in communicating and building consensus with senior stakeholders
  • Good track record in people development
  • Possess positive, generative and collaborative mind set, coupled with excellent interpersonal skills


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