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Learning Experience Designer, Learning Futures Group

Agency: Civil Service College
Job no.: 533829
Work type: Permanent/Contract
Location: Singapore
Categories:Human Resources, Education, Policy Formulation, Research and Analysis, Training and Development

Civil Service College (CSC) Singapore is a statutory board under the Public Service Division, Prime Minister’s Office. We are the central learning institution for the Singapore Public Service and we play a pivotal role in partnering government ministries and agencies to develop people for a first class public service.

CSC brings together public service officers from diverse backgrounds and provides them opportunities to plug into a service-wide network to exchange views, build shared ethos and perspectives, creating a rich environment for dialogue, knowledge sharing and learning.

Through our programmes and services, CSC aims to build commitment and strategic capacity in governance, leadership, public administration and management for the Singapore Public Service.

Who We Are

We aim to be at the forefront of innovation, charting the path to meaningful learning experiences in support of a future-ready Public Service. You will be joining a collaborative team that supports CSC’s ongoing efforts to innovate and incubate new learning methods for impactful learning experiences in the Public Service.

We work with internal and external partners to identify future learning trends and develop prototypes and pilots for potential application in CSC. This supports the organisation’s efforts to scale impactful learning innovation across the Singapore Public Service. 

Who We Are Looking For

You know how people learn and design experiences to help them learn better. You are passionate about engaging learners while they achieve and demonstrate learning outcomes. You apply design strategies informed by learning and behavioural sciences, instructional design, and interaction design principles that produces measurable business results.

You are an intrapreneur, both practical and imaginative in problem-solving especially in emerging situations. You are driven to search out current leading trends and technology-enabled innovations for blended and digital learning. You apply science-informed learning strategies and practices into designs. You also push the boundaries of the field, seeking new and innovative ways to help participants learn.

You work closely and creatively in a fast-paced, agile environment with stakeholders to apply best-practice UX and UI design to create proof-of concepts, wireframes, UX flows and interactive prototypes. You choose the right medium and technology to support your design that best meet business outcomes.

You have excellent project management skills, able to manage competing demands and “hands-on” tactical management of learning experience / product development. You are comfortable with analysing data, systems and processes to drive future design improvements, direction and to quantify and validate design effectiveness. You review learning analytics and learner feedback to provide recommendation for learning experience improvements. You take full ownership of the entire learning experience design from ideation, prototyping, implementation, evaluation, and improving learning experience.

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