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Assistant Manager/Senior Executive (Financial Security Policy), ComCare & Social Support Division (CSSD), Social Policy and Services Group (SPSG)

Agency: Ministry of Social and Family Development
Job no.: 534194
Work type: Permanent/Contract
Location: Singapore
Categories:Policy Formulation, Social and Community Development

“We are Professionals with Passion for People”

The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.

We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.

A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

The ComCare and Social Support Division (CSSD) oversees policy, operations policy and service development matters for low-income and vulnerable groups. Our division focuses on individuals or families facing financial difficulty, multiple needs or complex issues, with the aim of supporting them towards achieving stability and resilience.

Brief description of Job Scope:

As part of the operations policy team, you will formulate and review operations policies to guide the administration of ComCare scheme, which provides financial assistance to low-income families.


  • Develop and review operations policy to guide the provision of social assistance to low-income families, and ensure consistency in the assessment and delivery of social assistance.
  • Develop and review protocols with various stakeholders to improve inter-agency processes and enhance service delivery to the vulnerable and low-income families.
  • Work closely with other divisions within MSF to review the policy and work processes for various social assistance schemes.

Competencies Required:

  • Education qualification or work experiences related to the social sciences or other relevant fields.
  • At least 3-4 years of relevant work experience in the social service sector.
  • Ability to engage government agencies and community partners
  • Strong writing and analytical skills
  • Strong communication and interpersonal skills
  • Ability to work independently in a fast-paced environment

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