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Senior/Systems Analyst (SMART Operations Systems)

Agency: PUB, The National Water Agency
Job no.: 535988
Work type: Permanent/Contract
Location: Singapore
Categories:InfoComm, Technology, New Media Communications

"PUB is an organisation that is recognised internationally for good water management. PUB won the 2007 Stockholm Industry Water Award and was named Water Agency of the Year 2006 in the international Global Water Awards. In 2008, PUB was awarded the Singapore Quality Award for business excellence. NEWater, Singapore's high-quality reclaimed water, also clinched the 'Environmental Contribution of the Year' at the Global Water Awards 2008. At PUB, the national water agency, you will enjoy opportunities to build a clear future for the water industry."

As a Senior/Systems Analyst for the SMART Operations Systems team, your main roles and responsibilities would include but not limited to:

  • Project manage the implementation and maintenance of IT systems, including requirements gathering, testing, and troubleshooting of issues
  • Manage vendors to implement, maintain, and integrate IT systems
  • Responsible for ensuring compliance of IT systems and projects to contract, quality and security policies and guidelines
  • Review and certify contract deliverables and completion of contract milestones
  • Ensure complete documentation of processes, performance and other project IT related matters
  • Improve and / or implement operations systems for functions such as asset management, field work management, and enforcement


  • Degree in Computer Science, Computer Engineering, Information Technology or equivalent with minimum 3 years of relevant working experience with business analysis and IT project management in areas such as workflow systems, operations management, case / job management, field operations, mobility and GIS.
  • Strong analytical, conceptualisation and problem-solving skills
  • Good verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts
  • Good with numbers and budgeting concepts
  • Decisive, driven, independent and motivated by innovation to achieve business goals and stakeholder satisfaction
  • Ability to drive business process improvements and architect solutions on a wide range of business and technical contexts
  • Familiarity with Microsoft SharePoint, MS SQL database, web service/API, native app development in iOS and Android, micro-services, and data interfaces between multiple systems
  • Project Management-related certifications such as CITPM, COMIT or PMI will be an added advantage

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