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Executive/Senior Executive, Programme planning (ECDA, KidSTART)

Agency: Ministry of Social and Family Development
Job no.: 540349
Work type: Permanent/Contract
Location: Singapore
Categories:Social and Community Development

“We are Professionals with Passion for People”

The Ministry of Social and Family Development (MSF) develops the “heartware” for Singapore through our policies, community infrastructure, programmes and services. Our mission is to nurture resilient individuals, strong families and a caring society that can overcome challenges together.

We are committed and passionate in developing a strong social service sector, and play key roles in shaping the future of Singapore. Through these efforts, we hope to play a part in helping our citizens achieve their hopes and aspirations for themselves and their families.

A career in MSF is a challenging and fulfilling one that allows you to make a difference in shaping the lives of Singaporeans. If you are driven and enjoy working in a fast-paced environment, we welcome you to be part of the MSF Family!

KidSTART was introduced as a three-year pilot programme in 2016 to provide upstream support to children (aged 0-6) from low-income families in the areas of childhood development, health and social service. As we prepare to expand into new regions over the next few years, the Ministry of Social and Family Development is setting up a dedicated agency to implement the KidSTART programme and deepen partnerships between the community and Government to give these children a good start in life.

Click here for more information on KidSTART.

Description of Division/Branch:

You will be part of the strategic programme planning and operations team, tasked to strategise and coordinate operations, systems and processes across KidSTART programmes. This includes planning, reviewing and monitoring service models, data tracking, programme structures, content as well as developing frameworks to monitor programme implementation fidelity. As part of the process, the team will also develop stakeholder networks, oversee volunteer management framework, manage contracts with service providers to ensure programme fidelity and engage families, social/ community partners and government agencies to provide systematic, integrated and holistic support to children and their families.


Programme Planning

  • To perform strategic tasks in operational planning, aid in policy development and projections with relevant internal and external stakeholders to refine programme and processes regularly
  • To plan, review and monitor service delivery model, programme structures and content, to support implementation of KidSTART programmes.
  • To plan and formuate SOPs, work proces, intake, referral and assessment protocols, to effectively implement KidSTART programmes  
  • To ensure programme output and outcome indicators are met  oversee regular reviews of existing programmes and processes with the programmes teams and appointed agencies delivering KidSTART
  • To oversee vendor management, secure and manage contracts with service providers for KidSTART programmes, procurement of resources, licensing from curriculum vendors, child development resource development, administering package of assistance, and in-kind donations

Programme monitoring

  • To oversee and monitor overall implementation of KidSTART programmes to ensure fidelity and effective implementation
  • Coordinate data collection processes, alignment of data capture across different platforms and tracking of KPIs for impact reporting across regional teams.
  • To develop fidelity checklists and audit frameworks to monitor and review the quality of implementation and conduct fidelity checks on the quality of implementation by service providers, KidSTART practitioners and Mentors



Functional/Technical Competencies

  • Relevant tertiary qualification with at least 3-4 years relevant working experience in early childhood and/or social service sector or non-profit agencies and have a good understanding of Singapore’s social sector landscape
  • Relevant experience in programme planning and systems support for early childhood programmes would be an advantage 


Generic Competencies

  • Excellent team player with good interpersonal analytical, problem solving and facilitation skills
  • A proactive and highly motivated individual with a passion for serving less advantaged families and young children who may require additional support


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