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#SGUnitedJobs Temporary Customer Relations Executive (Customer Services Department, Corporate Development Group)

Careers@Gov
Agency: Building and Construction Authority
Job no.: 540371
Work type: Temporary
Location: Singapore
Categories:Customer Service

The Building and Construction Authority (BCA) champions the development of an excellent built environment for our community and future generation. We strive to shape a safe, high quality, sustainable and friendly built environment for Singapore. We are looking for resourceful, energetic and self-motivated individuals who are inspired to play an active role to make a difference to Singapore’s built environment. If you share our passion and vision, we invite you to join us.

Work Location : 200 Braddell Road, Singapore 579700

Responsibilities

  • Handle phone and e-mail enquiries at a contact centre for matters relating to the building and construction industry; 
  • Provide accurate information to customers in a professional and timely manner;
  • Enter information into the Customer Feedback Management system;
  • Liaise with relevant parties for follow-up of feedback where necessary; and
  • Other frontline and administrative duties when required.
  • May be rostered to work weekends

 
Requirements

  • Diploma, or equivalent qualification, preferably with at least 1 year of frontline experience in a contact centre or customer service
    environment;
  • Pleasant personality, with outstanding interpersonal and communication skills; and
  • Customer service-oriented.
  • Able to commit at least 3 months

This is a 3-month contract position (renewable). Remuneration shall commensurate with qualification and experience.

Interested applicants, please apply online.

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