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Product Manager to Senior Product Manager, Visitor Experience Technology

Apply now Agency: Singapore Tourism Board
Job no.: 540766
Work type: Permanent
Location: Singapore
Categories: InfoComm, Technology, New Media Communications, Others

Purpose of job:

As a manager within the Visitor Experience Design department, you will report to Deputy Director, Visitor Experience, and work closely with members within STB to fulfil our strategic objective of championing visitor needs by deepening our understanding, identifying opportunities and bridging gaps to on the One Singapore Experience, enabling the delivery of high-quality visitor experiences.


Main Responsibilities:

You will play a critical role of a Product Manager, furthering the vision of Tourism Information & Services Hub (TIH) as a one-stop platform connecting all tourism business to a repository of quality information and services, and allowing all businesses to be discoverable by travellers. This will entail:

  • Defining TIH product strategy and roadmap to deliver upon its strategic objectives for STB and industry
  • Developing product-market fit by leading and implementing industry engagement initiatives to provide insights for TIH development, on-boarding of key partners to ensure success of TIH and drive innovate usage of TIH's APIs and to garner continual feedback from industry to ensure TIH remains relevant.
  • Develop go-to-market plans for new features of TIH, including managing the end-to-end process of bringing pilot industry players on board to ensure a successful launch and achieve impact for our businesses.



  • Experienced in product management and/ or travel industry is preferred
  • Ability to think strategically
  • Ability to independently manage complex projects and manage difficult stakeholder relationships
  • Ability to navigate issues and charter way forward effectively
  • Effective team player with the willingness to go beyond
  • Keen interest in technology
  • Strong problem solving and critical analysis skills
  • Strong interpersonal and communication skills
  • Project management skills


We regret to inform that only shortlisted candidates will be notified.

Applications close:

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