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Senior Executive/ Executive (HR/Payroll)

Agency: Vital
Job no.: 542344
Work type: Contract
Location: Singapore
Categories:Administration Support, Human Resources, Others

Vital Shared Services is a department under the Ministry of Finance (MOF) and is the fruition of the public sector’s efforts to aggregate common services within the public sector to leverage economies of scale, improve efficiency and effectiveness. We bring together selected human resource and finance processing activities of government agencies. Such functions include paying salaries and benefits, processing staff claims, making payments to suppliers, etc. By pooling together such functions, Vital Shared Services aims to bring costs down and achieve greater efficiency through economies of scale, standardization and streamlining of procedures. Government agencies served by the Vital Shared Services will enjoy lower costs over time.

Vital Shared Services also presents an opportunity for HR and finance staff to upgrade and apply their skills on a broader scale and adopt a customer-oriented culture. Instead of being seen as backroom support services, these staff will now be at the front end, focusing on providing value-added services to participating government agencies. Our Officers face a challenging business environment, where they will participate in streamlining and improving processes. Our Passion is change -where we embrace the opportunities change can bring.

Our Vision: A World Class Shared Services Partner. A Vital Catalyst for Change.

Our Mission: We deliver quality shared services solutions and create value as a trusted partner.

Our Values: Passion for Excellence, Professionalism with Integrity, Caring Team, Catalyst for Change

To find out more about Vital Shared Services, please visit

The Senior Executive/Executive plays an instrumental role in VITAL’s shared services team, delivering a suite of corporate services in Human Resource and Payroll & Claims to our service partners. You may be assigned to undertake a role that aligns to your work experience, skills set, career aspiration as well as the organisational need. There will be career opportunities to develop your skills set across the various shared service functions within VITAL.


As the Senior Executive/Executive in VITAL, your role will encompass the following:

  1. Deliver accurate and quality outputs timely.
  2. Provide prompt and follow-through customer service to our service partners.
  3. Streamline and re-engineer business processes to enhance efficiency and heighten closer partnership with our service partners.
  4. Use technology or data analysis to improve process productivity.
  5. Recommend value-adding process/ system suggestions and initiatives to our service partners.
  6. Exercise independent analysis and judgement when executing the SOPs.


For a candidate to be successful in the role, they must possess the following attributes and competencies:

  • Preferred studies area in professional fields such as Accounting, Engineering and IT
  • IT savvy with an appreciation for Robotic Process Automation (RPA) and other new technologies
  • Proficiency in English
  • Meticulous, responsible, independent and detail-oriented
  • Strong business process re-engineering skills
  • Strong analytical skills and conceptual ability
  • Competent in MS word and excel
  • Excellent interpersonal, written and oral communication skills
  • Good customer service skills
  • High level of initiative, independent with strong problem-solving skills
  • A team player
  • Able to work well under pressure and tight deadlines.


Successful candidates will be deployed to one of the following functions:

  1. Payroll & Claims
  2. HR Services


Candidates with no experience or who are seeking opportunities to return to the workforce are welcomed to apply. 

We regret to inform that only shortlisted candidates will be notified.


VITAL Recruitment Chatbot, VITAL Talent Recruiter, will guide you along on the application process. This will be on a secured third party platform. All responses will be kept absolutely confidential

Applications close:

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