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Specialist, Treasury London
The role holder will provide mid-level support on a rotating basis within the Treasury group across Funding, Cash and Liquidity Management and Reporting teams. The form of the support will be based upon the sub-group and specific project or task, but will include analytics, spreadsheet work, model building, reporting, presentations and communications with third parties.
Senior Manager, Operations Delivery Leeds
The role holder will be expected to provide team leadership for the core support teams who are responsible for the day-to-day operations, maintenance and incident resolution of NewDay’s business critical applications. This is a managerial role with a key deliverable of creating a cross-functional operations team from the existing siloed legacy support teams.
Senior Specialist, Digital Fraud Strategy London
The successful candidate will work as part of a small and highly skilled team to assist in driving improved decisions across the business, supporting big changes within NewDay. Initiatives will include operational aspects, improving current strategies, budget delivery and strategy development. Assisting Senior Manager on projects from concept to delivery in order to achieve initiatives and company goals relating to Digital Fraud. Work alongside wider Fraud team to deliver an end to end Fraud Strategy.
Senior Specialist, Credit Abuse Analysis London
Working with the Senior Manager of Fraud Strategy and with the Head of Fraud Prevention, Fraud Operations (Leeds) & other Credit & Collections teams. The role holder will be responsible for defining strategies and preparing complex analysis using a variety of languages, systems and statistical techniques for preventing credit abuse.  The role includes building and maintaining predictive models to support the detection of credit abuse. The role will focus on detecting and preventing 1st Party (Credit Risk) credit abuse for all NewDay products. This includes the recommendations of all procedures, policies and strategies to help develop and optimise Fraud Prevention.  The role holder will work alongside a team of analysts using a variety of best in class system and data. The role is challenging & fluid. You should be able to adapt to changing environments and enjoy working on different things every day. Working smarter, not faster. The Newday Fraud Strategy team are nimble, welcoming and always willing to help others.
Specialist, Fraud Strategy Analysis London
Working with the Senior Manager of Transactional Fraud Strategy within Credit & Collections, you will be responsible for improving prevention and detection of 1st Party and 3rd Party fraud across Own & Co Brand Credit Cards. This role includes the delivery and maintenance of operational procedures, policies and strategy developments & optimisation. Working alongside members of the Fraud Strategy team, Fraud Operations and external organisations to develop and lead our Fraud Strategy.    The role is challenging & fluid. You should be able to adapt to changing environments and enjoy working on different things every day. Working smarter, not faster. The Newday Fraud Strategy team are nimble, welcoming and always willing to help others.
Senior Specialist, Platform Engineer London
The Digital Platform Engineer will manage the transformation which comes with Platform Services and Cloud Native adoption, seamlessly integrating enterprise-grade, cloud tooling to power continuous integration and delivery pipelines.
Senior Specialist, Data Scientist (Marketing & Commercial) London
The Senior Data Scientist, Data Science is responsible for working with the existing data insight teams to understand the problems to solve, and lead the development of predictive modelling and inference solutions to monetise NewDay’s data. The role is the ultimate user of the Data Science infrastructure, with a specific mind-set to lead and steer the work to manipulate, model and use statistical programming to identify new relationships in the data. The Senior Data Scientist will work with Data Scientists and Data Engineers to define Use Cases and deliver data driven solutions that monetise NewDay’s data assets. The successful applicant will work with the existing business organisations insight teams, Data Science Engineers, I.T infrastructure teams, and key data suppliers such as BI and Data Warehouse.
Specialist, Strategy Analysis Leeds
The successful candidate will work as part of a highly skilled team to provide analytics and reporting support in collections. This role involves understanding the business needs, formulating and implementing the appropriate analytical solutions, improvements and developments of reporting and consolidating information into presentable formats for senior management. The role covers a range of touch points looking at portfolio, Collections Strategy and Operational/Staff performance.
Manager, Digital Acquisition London
The Digital Acquisition Manager will play a key role in the delivery of CoBrands online acquisition growth plans. They will make a significant contribution to the CoBrand online acquisition target through the management of the customer acquisition experience and through the identification and delivery of key development initiatives to improve customer application journeys. The role holder will drive growth through planning and delivery of initiatives across the CoBrand Retailers (Amazon, Thomson, Debenhams, Laura Ashley, Arcadia, House of Fraser and new deals) to ensure we are delivering against our overall strategy for acquiring new customers in an online environment. Supported by the wider CoBrand and NewDay Teams, the Online Acquisition Specialist will have two clear focuses; Planning and executing initiatives with partners to drive awareness of the card and traffic to the application pages. Planning and executing initiaitves to improve customer experience and improve conversion of traffic into accounts. The nature of the role means that responsibilities and expectations will be diverse, including strategy creation, A/B and MVT testing, 3rd party management, development of reporting, management of delivery through internal change processes, content builds (e.g. wireframes).  The role holder will be expected to leverage expertise and support across NewDay to help deliver their agenda.
Specialist, SQL Server Developer Leeds
The successful candidate will work as part of an Agile development team in a dynamic, fast-paced environment with a can-do attitude to solutions design. The role will involve working with key stakeholders to specify, develop, design and produce high quality MI and reporting to support key projects and Digital initiatives as well as ensuring the quality of existing reporting through automation, maintenance and review. Driving efficiencies through data analysis and continuous improvement.
Specialist, Own Brands Marketing CCMS London
Within this high-profile role you will have accountability for supporting the development and owning implementation of the CCMS (Credit Card Market Study) marketing strategy across the Own Brands and Co Brands portfolios, working closely with commercial owners, legal teams and IT to deliver complex, multi touch point customer journeys supporting customers in persistent debt.   Support the evolution of the CCMS marketing strategy through robust analytics, customer research and competitor analysis. Drive innovative approaches to communications to maximise customer understanding and deliver business results.
Senior Specialist, Campaign Analytics Leeds
To be the lead analyst in the Campaign Analytics function within Marketing in the definition, implementation, delivery, monitoring and optimisation of the customer journey for Co-Branded accounts throughout the customer lifecycle; increasing customer-product engagement and maximising ROI through data. Drive and own the evolution and implementation of new systems, strategies and analysis Ownership of analytical projects and client relationships (internal & external) This role will require extensive knowledge and usage of SAS and analytical techniques to deliver and enhance multiple daily selections and analysis Digitisation of campaign process would be a critical requirement Relationship management with key stakeholders across the business in order to drive and embed analytics
Specialist, Customer Value and Financial Modelling London
Create highly accurate, analytically driven valuation forecasts of credit card and other revolving debt products, in addition to owning and developing the NewDay customer value management financial models on which the forecasts are modelled on. The role, reporting into the senior customer and deal valuation manager, will oversee the performance of all new acquisitions made by the Cobrand arm of Newday and will be responsible for forecasting aggregate customer behaviour on new and exsiting products and providing commercial guidance and decision making support to the NewDay Cobrand commercial team.
Specialist, Commercial Analytics Co-Brands London
The Commercial Analyst will play a critical role in informing and driving forward the Commercial agenda in our data driven marketing strategy, leveraging knowledge of end-to-end campaign planning and analysis. The role will involve working closely with Data Science, Marketing and Client Management to assess the commercial viability of data-driven campaigns, determining campaign set-up, evaluation and informing the go-forward strategy. The role is project based, focused on supporting analytical workstreams for the co-brand team, including P&L optimisations through analysis of current strategies. The candidate will need to be familiar with revolving credit analysis in a marketing/commercial context and have a working knowledge of credit card products and customer behavior in order to complete hypothesis led analysis.
Senior Manager Carded Co-Brand Marketing London
Role purpose: Lead the existing customer marketing strategy and execution for Co Brands cards, ensuring that plans align with Commercial objectives and deliver results within Budget.  Define detailed, client-aligned plans and lead a team of marketers to execute these plans along with centrally-defined CRM programs. This role also manages and owns the delivery of strategic changes across all legal marketing documents and associated customer communication strategies.
Salesforce Marketing Cloud Developer London
Act as Salesforce Marketing Cloud SME within NewDay, advising on and managing SF delivery, functionality, technical architecture and solutions Responsible for the build, execution and delivery of complex/technical digital comms requirements and campaigns across Marketing and Commercial projects Drive best practice across SF platform functionality and configuration, and email/SMS build and deployment
Specialist, Existing Customer Management Analysis London
Reporting into the Senior Commercial manager for Cobrands, the roles purpose is to analyse, oversee, manage and optimise customer management programs on the Cobranded credit card, store card and digital credit portfolios. The role will oversee the performance of all ECM programs for the Cobranded Retail finance directorate of Newday and will be responsible for optimising these programs to maximise P&L value while improving customer outcomes. Programs include Balance transfers, Risk based pricing, money transfers, promotional interest rates and product upgrades.
Senior Manager, Digital Co-Brand Marketing London
Lead the marketing strategy for NewPay, an innovative digital credit account, along with NewDay’s digital carded products.  Define detailed, client-aligned plans and lead a team of marketers to execute these plans.  This role also serves as the marketing lead for Business Development for NewPay and Co Brand cards.
Coordinator, Customer Care Leeds
The successful candidate will help, guide and support our customers in providing short and long term account solutions for all products. She or he will be working with customers to provide right customer outcomes, segmented outside of main stream collections whilst striving to deliver fair treatment of customers by working with the six TCF customer principles.
Senior Manager Regulation & Remediation London, Leeds
The role holder will ensure that the policies, strategies, operating processes and customer outcome decisions taken within Credit, Fraud & Collections adhere to all relevant legal, regulatory and internal governance standards and frameworks. They will also be responsible for ensuring all incidents impacting Credit, Fraud & Collections are resolved and remediated quickly and that appropriate Root Cause Analysis is undertaken to prevent future occurrences

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