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Computers Technician

Apply now Job no: 532816
Work type: Casual
Location: Wiley Park
Categories: Retail Sales

·  Casual Role
·  Paths for career progression with a trusted national brand

Discover a great place to work at Harvey Norman with over 180 stores nationwide. Harvey Norman is an Australian retail icon with a strong market reputation and performance in the retail categories of furniture and bedding, flooring, bathrooms and kitchen renovations, electrical goods, small appliances, technology and entertainment.

We are seeking an enthusiastic motivated Technology and Entertainment Technician to join the Harvey Norman Wiley Park (Technology and Entertainment) Store.

Our Technicians have an understanding of PC's, softwares and related peripherals to find the best outcome for our customers.

To be successful you must:
·  Have a passion for retail
·  Have excellent follow up and communications skills
·  Be self motivated and have initiative
·  Be able to handle high pressure situations
·  Manage customer repairs and faulty devices in a timely manner
·  Provide excellent customer service and recommend appropriate products when needed
·  Enjoy working in a team environment and positive work culture

What we require:
·  Experience in (or ability to work in) a customer focused, successful retail business
·  A high level of Technology and Entertainment product knowledge to support customer queries
·  Technical knowledge of related peripherals such as digital cameras, printers, networking and Software programs
·  Knowledge of Apple products is highly desirable
·  Ability to service your customers while managing work tasks around their needs
·  Going above and beyond to provide exceptional customer focused problem solving
·  Experience of resolving customer complaints and making quick decisions to ensure happy customers and timely accurate services
·  Passion to exceed individual and store sales targets
·  Flexibility across retail trading hours including weekends, public holidays and late night trades

What we offer:
·  Generous staff discounts
·  Fantastic incentive based promotions
·  Harvey Norman is a strong advocate of career progression with a wide support network for professional development
·  An environment where good performance is recognised and rewarded
·  A flexible and positive work environment

If this role exhilarates your passion for a new opportunity then please submit your application for consideration.

Advertised: AUS Eastern Daylight Time

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