MUHA AA07 - After Hours Lead Patient Representative

Apply now Job no: A502807
Entity: Medical University Hospital Authority (Medical Center)
Department: Ambulatory Care Services
Sub Department: MUHA-9620300-CH After Hrs & Spec Clinics S'Ville
Work type: Full-Time
Employee Type: MUHA-Regular
Location: Summerville, SC, MUSC Health Children's After Hours, Charleston, SC-Main Campus
Categories: Clerical and Administrative Support
Pay scale: MUHA-Grade 09: $29,939 - $39,360 (midpoint)


Entity/Organization:  MUHA (Medical University Hospital Authority/Medical Center)

Hours per week: 40

Scheduled Work Hours/Shift:  Rotating

Fair Labor Standards Act Status: Hourly

Job Summary/Purpose: The After Hours Lead Patient Representative reports to the After Hours Clinic Manager.  Under general supervision, the After Hours Lead Patient Representative provides direction regarding the administrative operations of the clinic, and facilitates accurate and timely completion of registration and all paperwork necessary for patient care. This lead position works closely with the Clinic Manager to ensure the day-to-day administrative functions are completed in an efficient manner to expedite patient flow and ensure patient satisfaction. 

Minimum Training and Education: High school diploma or equivalent (GED) and three years related experience; or an Associate degree and two years related experience; or a Bachelor’s degree and one year related experience required; previous administrative experience in healthcare is required. Typing speed of 25 cwpm and computer experience required.  IDX, Medical Office experience, medical terminology and knowledge of insurance preferred. Requires a rotating schedule of days, evenings, nights, weekends, and holidays. 

Required Licensure, Certifications, Registrations:

Additional Duties and Responsibilities:

Physical Requirements: Ability to perform job functions while standing. (Frequent) Ability to perform job functions while sitting. (Frequent) Ability to perform job functions while walking. (Frequent) Ability to climb stairs. (Infrequent) Ability to work indoors. (Continuous) Ability to work from elevated areas. (Frequent) Ability to work in confined/cramped spaces. (Infrequent) Ability to perform job functions from kneeling positions. (Infrequent) Ability to bend at the waist. (Frequent) Ability to squat and perform job functions. (Infrequent) Ability to perform repetitive motions with hands/wrists/elbows and shoulders. (Frequent) Ability to reach in all directions. (Frequent) Possess good finger dexterity. (Continuous) Ability to fully use both legs. (Continuous) Ability to fully use both hands/arms. (Continuous) Ability to lift and carry 15 lbs. unassisted. (Infrequent) Ability to lift/lower objects 15 lbs. from/to floor from/to 36 inches unassisted. (Infrequent) Ability to lift from 36 inches to overhead 15 lbs. (Infrequent) Ability to maintain 20/40 vision, corrected, in one eye or with both eyes. (Continuous) Ability to see and recognize objects close at hand or at a distance. (Continuous) Ability to match or discriminate between colors. (Continuous) *(Selected Positions) Ability to determine distance/relationship between objects; depth perception. (Continuous) Ability to maintain hearing acuity, with correction. (Continuous) Ability to perform gross motor functions with frequent fine motor movements. (Continuous) Ability to work in a latex safe environment. (Continuous) *Ability to maintain tactile sensory functions. (Frequent) *(Selected Positions) *Ability to maintain good olfactory sensory function. (Frequent) *(Selected Positions) *Ability to be qualified physically for respirator use, initially and as required. (Continuous)


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