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MUSCP - Patient Access Financial Services Representative

Apply now Job no: 425003
Entity: MUSC Physicians
Department: Bu/Corporate
Sub Department: UMA11-015-DPT/Revenue Cycle
Work type: Full-Time
Employee Type: MUSCP - Staff
Location: Charleston, SC
Categories: NON-CLINICAL PROFESSIONALS
Pay scale: MUSCP-G07: $26,318 - $39,579


Entity/Organization:  MUSC Physicians (MUSCP)

Hours per week:  40

Scheduled Work Hours/Shift:   8am-5pm

Pay Basis/FLSA:  Hourly

Job Summary/Purpose:  Responsible for evaluating scheduled patient visits to identify and resolve funding/coverage with either assistance applying for Medicaid, disability, financial assistance, insurance coverage or resources identified revealing the ability to pay out of pocket for MUHA & UMA  services; and provide patients co-payment/deductible/deposit information to be paid prior to services rendered.

Minimum Education and Requirements: High school diploma with two (2) years medically related customer service/collections experience, or bachelor’s degree and one year medically related customer service/collections experience. Knowledge of medical terminology, and knowledge/understanding of health insurance preferred; Must be proficient in Microsoft Word and Excel, with knowledge of Epic preferred; Must be punctual and dependable, and have excellent interpersonal and oral and written communication skills. Exhibit good organizational skills, strong initiative to be goal oriented. Establish and maintain effective relationships with necessary contacts; Must have a sense of professionalism and continuously seeks self-improvement.

Required Licensure, Certifications, Registrations:

Additional Duties and Responsibilities:

Physical Requirements:  Continuous requirements are to perform job functions while standing, walking and sitting. Ability to bend at the waist, kneel, climb stairs, reach in all directions, fully use both hands and legs, possess good finger dexterity, perform repetitive motions with hands/wrists/elbows and shoulders, reach in all directions. Maintain 20/40 vision corrected, see and recognize objects close at hand and at a distance, work in a latex safe environment and work indoors.  Frequently lift and/or carry objects weighing 20 lbs (+/-) unassisted. Lift from 36" to overhead 15 lbs.  Infrequently work in dusty areas and confined/cramped spaces.

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.


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The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.