Period of Appointment

Fixed-Term, Full Time until 10 November 2025

Duties

Manage the Client Devices team with a client-focused approach. Developing and implementing organisational strategies for timely full lifecycle management of the client facing Information and Communications Technology (ICT) assets for the Agency. Ensure the selection, deployment, maintenance and replacement of fit for purpose ICT assets that is in accordance with current cybersecurity best practice.

Key Responsibilities

• This role has a focus on the life cycle management of a wide range of client facing Information and Communications Technology (ICT) assets used by frontline Police, Fire and SES staff.
• Provide effective leadership and guidance to engage the team in the organisation’s strategy and to create a positive and collaborative working environment for customer focused service delivery.
• Contributes to the development of the DPFEM computing devices SOE and deployment of systems associated with management of the departments assets.

Essential Requirements

Pre-Employment Checks 

The Head of the State Service has determined that a person nominated for appointment to this position is to satisfy a pre-employment check before taking up the appointment, promotion or transfer. Any relevant serious criminal offence or repeated serious offences over any period, which are not mitigated by additional information, may provide grounds for declining an application for appointment. Such offences would include, but are not limited to:

• Arson and fire setting;
• Sexual offences;
• Dishonesty (e.g. theft, burglary, breaking and entering, fraud);
• Deception (e.g. obtaining an advantage by deception);
• Making false declarations;
• Violent crimes and crimes against the person;
• Malicious damage and destruction to property
• Trafficking of narcotic substance;
• False alarm raising. 

Desirable Requirements

Qualifications or a commensurate level of experience in a relevant technical discipline, together with management experience is required.

Experience with ServiceNow, Microsoft SCCM, and ITIL V3/4 methodology would be an advantage.

Statement of Duties and Associated Documents

004162 - SoD - Client Devices Manager - TI - Band 7.docx

004162 - SoD - Client Devices Manager - TI - Band 7.pdf

Short Form Application Guidelines for Applicants Final.DOCX

Short Form Application Guidelines for Applicants Final.pdf

DPFEM is a child safe organisation which is committed to the safety and wellbeing of children and young people; and every member of DPFEM has a responsibility to keep all children safe.  

As the organisation moves towards a more inclusive workplace which better reflects our community, we welcome applicants from diverse backgrounds, cultures and abilities, and those that may require flexibility such as part-time, compressed days, or adjustments around start or finish times.

How to Apply

To apply, please provide a Short Form Application which is a 1-2 page covering letter outlining your experience, skills and knowledge as they relate to the Statement of Duties, and a copy of your current Resumé/CV. 

Online applications will only be accepted, please click the blue Apply now button to apply. If you experience any technical difficulties, please contact (03) 6173 2757. 

Applicants should note that, for a period of twelve months from the date of publication, this selection process may be used to fill subsequent or similar full time and part time vacancies.

Further Information

For further information on this position, please contact Peter Roberts, Manager on 0418 315 524 or P.Roberts@dpfem.tas.gov.au 

Applications close on 02 December 2024 at 11:55pm