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System Administration Manager (IT Project & Service Management)

Job No.: 498475
Employment Type: Full time
Departments: Information Technology Department
Job Functions: Information Technology

Job Description:

  • Provide service management and monitor service quality of outsourcing and insourcing service
  • Coordinate related teams to ensure compliance with service level agreement and procedures
  • Ensure IT services provided are ISO20000 compliant
  • Manage and monitor progress of IT projects
  • Manage IT procurement process covering IT hardware, software, and service.



  • Bachelor’s degree in Computer Science, Computer Engineering or related technical field
  • Minimum 3 years working experience in project management / procurement management
  • Functional knowledge and implementation experience of IT Service Management (ITSM) frameworks is preferred
  • Experience in Project Management / Procurement Management is preferred
  • Process minded, proactive, and agile are an advantage
  • Self-motivated and able to work independently under pressure

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