• Facilitates discussion across Business, Operation and Technology departments, able to translate to flow diagram and supporting statement
• Proactively liaise with stakeholders to gather and translate and analyze requirements/pain points, turns into actionable deliverables
• Lead and implement the vision and strategy by adopting new technology and delivery model with Agile, and DevOps to identify working opportunities on innovation
• Identify and mitigate project risks, escalating issues to management as needed
• Provide regular progress updates, sharing of best practices and lessons learned to stakeholders
• Willing to deep dive into details and roll up your sleeves to remove impediments and coach the team on removing impediments

• Degree holder in Business Information, Computer Science, Information Technology or related disciplines
• At least 5 years of experience in delivering solutions or analyzing data across multiple Divisions and Departments
• Process mining and optimization experience is highly preferred
• Knowledge in Generative AI and LLM is big plus
• Excellent facilitation and analytical skills, proactively find out what is required to make improvement
• Agile delivery experience in a large enterprise or Financial Institutions is preferred
• Proficiency in both Chinese and English, Mandarin is an advantage

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