Mandarin Oriental Hotel Group
Mandarin Oriental Hotel Group is the award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.
Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place.
Mandarin Oriental, Bodrum
A stunning resort overlooking the Aegean Sea, Mandarin Oriental, Bodrum is where dreams come true. A luxury 5-star hotel retreat with two private beaches and excellent leisure facilities, we invite you to lie back, relax and savour the moment. With an idyllic location in Paradise Bay, we offer a seductive blend of style, serenity and 5-star comfort. With a range of gourmet restaurants, relaxing spa and choice of rooms, suites and villas, our unique resort is world-class.
Ensure that restaurant team have good knowledge of wine and food
Control on a daily basis the proper storage, aging rotation, and temperature of all stock in beverage storeroom and report any problems and malfunctions
Ensures all beverage equipment and wine lists are clean and updated with correct vintage and out of stock items
Checks and monitors the service bar operations (Main service bar and restaurant bar).
Liaises with the Purchasing Manager to ensure efficient ordering and stock levels during high and low seasons (have proper inventory system in place for the cellar and review receiving / ordering procedures)
Performs any other reasonable duties as required by the Director of Food & Beverage
Human Resources/ Colleagues
Supervise F&B service by directing and guiding colleagues, providing them with feedback
Identify and carry out any specific training and development needs among the team
Maintains accurate sales records of wines for analysis and incentive purposes.
Engages in suggestive selling and up-selling
Helps to organise wine/ food promotions in order to promote the restaurant during quiet periods
Support company's philosophy and company culture through the use of Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Support company's philosophy and company culture through the use of Departmental Legendary Quality Experiences on a daily basis to ensure Guest Satisfaction and the achievement of our Mission Statement
Bachelor’s degree in hospitality or other related field
Course of study with Wine Associations (e.g.) American Sommelier Association, Court of Master Sommeliers, Wine & Spirit Education Trust
Minimum of 3 years experience in a similar position, preferable in luxury hotel/restaurant environment
Reading, writing and oral proficiency in the English language.
Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
Must be a self-motivator and motivator of others.
Must work in a safe, prudent and organized manner.
Must be able to relate to all levels of Guests and management.
Must have a minimum of 2 years experience in a similar position, preferably in luxury environment
Must have the ability to handle multiple tasks at one time.
Must be able to consistently delight and satisfy our Guest
Must have very good communication skills
Must have excellent attention to details, and extensive service knowledge
Must have a in-depth knowledge of food and preparation
Must have an advanced-level knowledge of wine
Must have a in-depth knowledge of beverage and bar related products
Must have a in-depth knowledge of laws related to beverage service
Prior experience in a renovation or pre-opening environment is desirable
Globally-recognized F&B certification requested
Restaurant and or Retail experience that has involved selling of wine and guest relations
Looking to forge relationships with wine-makers and key players in wine-sector
Established award winning lists