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Coordinator, Operations Accessibility – Universal Epic Universe
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Orlando
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| Supports the Attractions Operations Accessibility team by providing administrative support of executing both routine and non-routine administrative tasks and assignments. |
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Manager, Network Services
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Orlando
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| The Manager of Network Services is responsible for all aspects of Universal Orlando’s EPIC network operations including architecture, design, implementation and support of Universal Orlando’s LAN, MAN, WAN, and Wireless infrastructure. |
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Industrial Technician, Bakery/Kitchen and Commercial Equipment
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Orlando
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| Responsible for performing the highly skilled, discipline-specific tasks required to ensure the smooth operation of select destination(s) as it pertains to all industrial, commercial, Production Kitchen, Bakery, laundry equipment and refrigeration systems park-wide. |
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Commercial Restaurant Equipment Technician
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Orlando
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| To maintain, service, rebuild, troubleshoot, repair, and operate all commercial restaurant, laundry related equipment, and refrigeration systems |
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Coordinator II, Service Desk
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Orlando
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| Provides full first-level 24/7 support over the phone and email for all Universal Orlando team members as well as 3rd party vendors and remote users. Includes troubleshooting, escalating, and resolving problems, generating and monitoring trouble tickets (via the incident management system) and serves as the single point of contact for all technology related issues. |
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Assistant Manager, Field Research
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Orlando
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| In this position the Assistant Manager will be responsible for assisting with all current research tasks in support of collecting quality data. |
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Associate Supervisor, Merchandise Opportunities (Islands of Adventure, Universal Studios, CityWalk, Volcano Bay and Epic Universe)
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Orlando
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| Responsible for performing duties relative to the operation of retail locations across the resort while supporting the management team in the supervision of Team Members within these venues. Capable of performing these duties, at times, under limited supervision in non-routine situations. |
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Marquee Events Stage Manager/Assistant Stage Manager Opportunities (Seasaonl/Temporary Assignment)
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Orlando
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| Do you love the behind the scenes of the Entertainment world? Do you have what it takes to submerge yourself in a Universe of unforgettable Events such as Halloween Horror Nights, Universal Orlando Holidays, Mardi Gras and Mega Movie Parade? Come be a part of Universal Orlando Resort where you can play a part in blurring the lines between fiction and reality for our guests. Help support our multiple venues, performers, cast and technical teams to help maintain the thrills and excitement of Special Events. Do you want to be a part of our Universe? Where do you fit in? |
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Marquee Events Production Coordinator Opportunities (Seasonal/Temporary Assignment)
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Orlando
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| Provide assistance and support to Stage Managers and Assistant Stage Managers for Marquee events, including coordination of event documentation, event operations, and talent for the assigned Marquee Events. Position includes day-to-day administrative and operational tasks. They will have knowledge of the assigned entertainment venues operations, talent, and tech, as well as the ability to address concerns and properly disseminate information to the appropriate team member(s). |
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Qualitative Team Captain
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Orlando
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| The Qualitative Team Captain will assist with the qualitative projects conducted by our Field teams in Hollywood and Orlando, working closely with the Qualitative and Ethnographic team and Field Leadership to train and monitor quality assurance on new continual and ad hoc qualitative Field projects. |
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Senior Specialist, Qualitative Data Collection
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Orlando
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| The Sr. Qualitative Data Collection Specialist will assist with the qualitative projects conducted by our Field teams in Orlando, working closely with the Qualitative and Ethnographic team on new continual and ad hoc qualitative Field projects. This is a pivotal role in supporting the Qualitative Team Captain and ensuring the successful execution of qualitative projects conducted by our Field teams. This role involves leading small teams in data collection and coding, conducting inventory audits, and assisting in the training and monitoring of CI Field Team Captains, Interview Specialists II, Interview Specialists I, and the Qualitative Research Auditors. |
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Administrator, Contracts- Hotel Marketing & Sales
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Orlando
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| Prepares, reviews, analyzes, and processes contracts and related documents for the Hotel Marketing and Sales teams, ensuring compliance with Contracts Policies and Procedures, as well as all relevant Universal Orlando Systems. Collaborates with legal counsel from both Universal Orlando and Loews. |
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Vice President, Transformation Strategy and Value Management
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Orlando
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| The Vice President of Transformation Strategy & Value Management is a visionary leader and strategic thinker who inspires alignment, collaboration, and action across a diverse range of stakeholders and teams. |
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Sr. Director, ETMO Transformation Delivery
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Orlando
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| The Senior Director of Transformation Delivery is a dynamic and strategic leader responsible for driving the successful execution of high-impact transformative initiatives across the organization. Acting as the linchpin between strategy and execution, this individual ensures alignment with enterprise goals, fosters cross-functional collaboration, and delivers measurable outcomes that drive organizational change. |
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Sr. Manager, Transformation Strategy and Value Engineering
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Orlando
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| The Senior Manager, Transformation Strategy & Value Engineering, plays a critical role in shaping the Enterprise Transformation Management Office (ETMO)’s strategic initiatives. This role aids the identification of market opportunities and translating business opportunities into potential initiatives. |
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Park Services Team Captain (Days)
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Orlando
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| Oversees and provides leadership to the daily operation and is the first point of contact for Team Members, guests, and interdepartmental partners. |
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Supervisor, Attractions Operations – Universal Epic Universe
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Orlando
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| Responsible for specific venue and area supervision within the park. Uses analytical skills to ensure that the assigned venues are meeting departmental standards for Guest satisfaction, Team Member satisfaction, and financial goals while maintaining the highest safety standards at all times. |
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Painter
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Orlando
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| To correctly prep and paint designated park areas as assigned. |
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Specialist, Quality Control and Food Safety
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Orlando
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| Ensures that all food quality standards and food safety policies and procedures are followed by venue management and staff. Conducts quality control audits in the field. Provides constant monitoring of the HACCP Program through review of documentation and quality control walks. |
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Trainer, Field Research
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Orlando
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| Help Universal Orlando Resort learn about and improve the experiences of our guests. Field Research Instructors will play a key role in assisting the Consumer Insights team in providing business critical information about our guests: where they’re from, why they’re here, and what they love (and don’t) about their experiences with us. |