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Senior Manager, Product Development (Global Strategy Systems)
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Orlando
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| The Product Development team is focused on commissioning the administration and use of new systems for selling admission products and ancillary products across multiple North American Universal Destinations & Experiences (UDX) distribution channels. |
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Manager, Organizational Development
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Orlando
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| Accountable for long term planning and project management of effective organizational development systems, strategies and processes. |
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Tech II, Video - Projects (Universal Studios & islands of Adventure)
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Orlando
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| Responsible for the highly skilled, discipline specific, technical operations within an assigned Entertainment venue or event to ensure show quality and a positive guest experience. |
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Senior Analyst, Media Measurement and Optimization
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Orlando
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| The Senior Analyst, Media Measurement and Optimization will play a pivotal role in enhancing our marketing strategies through data-driven insights. |
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Video Editor (Universal Studios & islands of Adventure)
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Orlando
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| Provides the video department with an expert level of knowledge in studio operations and content creation. Collaborates with other departments and partners, with the conceptualizing of video content and post-production workflow for a project, event, or entertainment offering. |
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Lead Tech I, Video - Projects (Universal Studios & islands of Adventure)
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Orlando
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| Supports management in directing and coordinating activities of department and employees by performing duties. |
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Senior Manager, Marketing (Special Markets)
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Orlando
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| Responsible for exploration and development of new and evolving audience-centric special market programs to enable the UOR destination team to reach and engage new audiences and grow the business. |
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Manager, Integrated Media – New Ventures
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Orlando
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| Own media activities, including: marketing research, vendor communication, planning & buying, campaign implementation and optimization across multiple paid media channels. Lead the evolution of paid media by managing vendor relationship, partnering with analytics on audience development and continual campaign audits |
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Data Scientist, Advanced Analytics – Marketing Data Science
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Orlando
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| Responsible for conducting advanced analysis of marketing campaigns from both structured and unstructured data to better understand marketing opportunities. Design, develop and evaluate advanced predictive and machine learning models with a focus on the optimization of marketing tactics and the guest journey within campaigns, products and events. |
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Sr. Software Engineer, POS Development & Configuration
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Orlando
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| The Senior Software Engineer is responsible for implementation, development, and support of a combination of custom & vendor business applications used in Universal’s revenue operations (food & beverage, retail). |
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Associate Manager, Ride & Show - Compliance
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Orlando
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| Facilitates comprehensive technical oversight of project teams to ensure the timely delivery of their objectives, verifying adherence to internal protocols and requirements. |
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Senior Master Planner – Spatial Analyst/GIS
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Orlando
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| The Senior Master Planner is responsible for developing creative and innovative master plans from Pre-Ideation through Schematic for projects implemented by Universal Creative. |
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Manager, Operations Technology and Express
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Orlando
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| Responsible for all Attractions hardware and software utilized in the daily operation. |
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Supervisor, Park Operations, Back of House Support – Universal Epic Universe
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Orlando
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| Responsible for overseeing various Park and Resort Operations Administrative responsibilities to include leadership and direction for the Scheduling Team and Coordinators. |
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Coordinator, Guest Services Social Media
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Orlando
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| Monitors different Social Media platforms, identifying trends and encouraging guest engagement. Responsible for resolving guest concerns via social media. |
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Team Captain, Parking Control
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Orlando
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| Oversees the daily operation and is the first point of contact for team members, guests, Rideshare drivers, and interdepartmental partners in the absence of a Supervisor. Monitors the operation to ensure guest and team member safety, positive guest interactions, and maintains daily labor budgets. |
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Team Captain, Resort Yachts
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Orlando
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| Oversees the daily operation and is the first point of contact for Team
Members, guests, and interdepartmental partners in the absence of a Supervisor.
Monitors the operation to ensure guest and Team Member safety, positive guest
interactions, and maintains daily labor budgets. |
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Manager, Digital Product Owner (Project Hire)
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Orlando
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| The Global Product team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Destinations & Experiences. As a Manager, Digital Product Owner, the primary function of this role will be to manage new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation. |
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Lead Attendant - Catering Facilities (CDL Required)
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Orlando
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| Manages and controls Catering equipment and inventory used by the Catering Department. |
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Team Captain, Valet Parking
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Orlando
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| Oversees the daily operation and is the first point of contact for team members, and the first and last point of contact for Guests using the Valet Service. Responsible for upholding premium service standards and safety regulations, supporting sales initiatives, executing operational plans, and ensuring operational readiness for Valet. |