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Product Owner (2 positions: Data Enablement and MarTech/Personalization)
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Orlando
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| The Digital and Experience Development team is focused on driving product strategies to evolve and enhance the Guest experience across Universal Parks & Resorts. As a Product Manager, the primary function of this role will be to manage new capabilities across the entire product lifecycle, from product strategy, planning, definition, delivery, and implementation. |
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Specialist, Sourcing
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Orlando
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| Partners with the Sourcing team and suppliers to verify orders are delivered in a timely and cost-efficient manner. The Specialist will generate reports and consistently update the Sourcing team and requesters on expedited requests for services, parts, and equipment. This role handles requests for inquiry and potential purchases, reviews a wide range of purchase requisitions, investigates and develops sources of supplies, preparing bid specifications; issues bid requests and reviews quotations, interprets purchasing procedures to departments and vendors, as a specialist in assigned categories, which require a high degree of technical knowledge. Resolves technical and pricing issues and ensures predetermined schedules are met. Develops and maintains necessary records and files for efficient operation. |
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Manager, Entertainment Production – Marquee Events
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Orlando
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| Responsible for the execution of all phases of the project life cycle for every assigned Marquee Event. Manages the entire project scope, from concept to operation, including but not limited to creative design, production, fabrication, technical integration and installation, costuming and makeup development, and operational requirements. |
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Assistant Manager, Entertainment Production – Marquee Events
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Orlando
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| Assists with the management of all Events and other projects as assigned resort-wide, including but not limited to: Event Advancement, pre-planning, design and production through post along with handling departmental staffing and infrastructure. |
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Supervisor, Technical Entertainment - Nighttime Shows
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Orlando
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| Supervises all technical aspects of assigned entertainment venues or events ensuring show quality and a positive guest experience. |
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Analyst, Research- Consumer Insights
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Orlando
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| Universal Destinations and Experiences (UDX) Consumer Insights is the core research function charged with designing, implementing, and interpreting primary, mixed method research to provide the organization with information on past, current, and future guests’ experiences, sentiments, and profiles for both Universal Orlando Resort and Universal Studios Hollywood guests. |
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Coordinator, AskHR Services (Part-Time)
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Orlando
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| Assists Team Members in the Service Center by providing information, answering questions, and having appropriate resources available for Team Members. Hands on computer support for Team Members on all TM systems (UKG, Self Service, AskHR, uLearn, etc.) Provides project support to the AskHR Services Supervisor and/or Manager. |
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Manager, Event Management (Youth)
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Orlando
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| Manages and oversees the operations and development of the team that plans and executes the youth market programs and events. Specializes in execution of complex special events and meeting productions. |
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Analyst, Compensation
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Orlando
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| Assist in the design, development, and implementation of company compensation programs. Maintain and develop departmental tools, analytical models, and produce reports for Human Resources and business leaders. |
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Client Marketing Associate- Trade
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Orlando
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| The Client Marketing Associate on the Trade Marketing team is responsible for driving marketing communications initiatives on behalf of external clients in support of the sales division. Leads Universal Orlando and Universal Studios Hollywood clients through the creative development process and ensures their Marketing tactics align with Universal’s Brand standards, Legal, and License Partner requirements. |
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Associate Project Engineer, Global Attractions Program
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Orlando
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| The Associate Project Engineer, GAP support a team of Project Engineering professionals in a variety of disciplines (Mechanical, Electrical and Controls). |
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Hotel Ticketing Services Associate (Vacation Planner)
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Orlando
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| Destination Universal Vacation Planners are responsible for providing exemplary service by working independently in a high paced, guest facing, sales environment at Universal’s On-Site and Partner Hotels. |
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Resort Boat Captain (FLDL Required)
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Orlando
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| Pilot Resort Yacht on Universal Orlando’s private waterway, from UO Resort Hotels to CityWalk dock and back. |
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Associate Controls Engineer
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Orlando
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| Provides sustaining engineering support in the day-to-day park operation and basic mechanical support for Ride and Show systems. |
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Engineer, IT Governance & Cybersecurity - Vulnerability
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Orlando
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| Responsible for all initiatives to support Universal Destinations and Experiences (UDX) Digital & Technology Cyber Governance & Compliance process as well as leadership of various security and risk management related initiatives. |
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Inventory Specialist
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Orlando
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| The Inventory Specialist is responsible for the timely placement of purchase orders and delivery of materials to meet Tech Service order requirements and maintain stock inventory levels within approved guidelines. |
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Tech II, A/V - CityWalk
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Orlando
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| Responsible for the highly skilled, discipline specific, technical operations within an assigned Entertainment venue or event to ensure show quality and a positive guest experience. |
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Tech II, Lighting
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Orlando
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| Responsible for the highly skilled, discipline specific, technical operations within an assigned Entertainment venue or event to ensure show quality and a positive guest experience. |
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Senior Software Engineer, DevOps
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Orlando
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| The Senior Software Engineer - DevOps is responsible for implementing and maintaining the platform and tools that enable a continuous integration/continuous deployment (CI/CD) pipeline that meets Development, IT Security and Program Governance requirements. |
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Merchandise Opportunities
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Orlando
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| Responsible for generating revenue by conducting sales transactions with guests in a variety of indoor and outdoor Merchandise locations throughout Universal Orlando property which may include stores, games, and vending. Individuals are also responsible for upholding Universal Orlando's guest/customer service standards, interacting positively with guests in a friendly and courteous manner, upselling the featured items as noted for each location and maintaining their respective service area including the replenishment of supplies. |