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Coordinator, Group Revenue Management
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Orlando
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| Assists and supports Analysts, Sales Representatives and Managers with the group booking process utilizing the group booking system. |
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Analyst, Product Planning
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Orlando
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| Serves as a business solution analyst responsible for analyzing the business needs of internal clients in various Universal Orlando Divisions/Departments and identifying optimal solutions for implementing new products, programs, and system functionality. |
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Custodial Attendant - Park Services (Female Restroom Coverage)
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Orlando
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| Responsible for maintaining cleanliness of assigned restrooms, waste receptacles, and common grounds in a timely, safe, and organized manner. Actively participates in the collection of recycling material in accordance with current company standards. |
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Scrum Master (Project Hire)
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Orlando
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| The Scrum Master will facilitate agile development and how information is exchanged across teams to support delivery. |
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Senior Analyst, Organizational Effectiveness
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Orlando
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| The Senior Analyst, Organizational Effectiveness provides advanced organizational effectiveness–focused analytics and diagnostics that inform OE priorities, system-level insights, and decision-making. |
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Assistant General Manager, Restaurant
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Orlando
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| Manages the entire operation of specific venue or location within the park. |
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Inbound Call Center Opportunities (Sales/Service Counselor)
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Orlando
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| Sales Counselor is responsible for providing outstanding customer service for all UO guests by working in a high paced phone environment, handling sales and guest service; including processing orders for Universal Orlando’s products and services which include Annual Passes, Tickets, Vacations and online support.
Service Counselor is responsible for providing outstanding customer service for all UO guests and client groups by working in a high paced Omni Channel support environment, handling guest service inquiries; including processing orders for Universal Orlando’s products and services which include: Annual Pass Renewals, Flex Pay, Dining, E-mail, and Amazon. |
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Attendant, Guest Experience - Universal Horror Unleashed
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Las Vegas
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| Join us at Universal Horror Unleashed, an unrivaled establishment set to ignite the thrill for horror enthusiasts in Las Vegas. Be part of the opening team as we work to bring these delightfully terrifying experiences to life! |
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Project Manager III- IT
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Orlando
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| The Project Manager has overall responsibility for the successful planning and execution of projects for IT and/or Cyber Security. The Project Manager will work closely with the operations, solutions delivery, infrastructure, innovation, governance and security teams, business partners, and vendors to define, develop, and execute deployment of their assigned projects. |
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Trainer- Guest Contact Center
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Orlando
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| Responsible for the development and implementation of all training programs for Universal’s Guest Contact Center and Universal Parks & Resort’s Vacations. Assists with the creation of eLearning modules in support of departmental training programs. |
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Specialist, Integration
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Orlando
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| The Digital & Technology team is focused on driving Guest and Team Member experiences to evolve and enhance the Guest and Team Member experience across Universal Destinations & Experiences: Universal Orlando, Universal Studios Hollywood, Universal Studios Japan, New Ventures and Virtual Destinations. |
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Travel Operations Airport Representative
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Orlando
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| This position will be the first point of contact for Universal Vacations guests arriving into Orlando International Airport. The team at the airport will welcome all arriving guests and ensure their vacation package needs are fulfilled. |
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Supervisor, Contracts – Global Attraction Programs
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Orlando
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| Responsible for managing the full lifecycle of contracts and overseeing the planning and execution of work performed by third‑party vendors under Master Services Agreements (MSAs) to support operational and project needs. |
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Laundry Specialist
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Orlando
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| Provides Universal Way Service Standards in cleaning, drying and pressing Wardrobe for Team Members. Ensures that each wardrobed Universal Orlando Team Member has the necessary resources to look and feel professional for our guests. Maintains a clean work area, cleans garments and ensures proper tracking of garments being cleaned. |
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Senior Manager, Software Quality Engineering
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Orlando
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| The Senior Manager, Software Quality Engineering role is a crucial role within the UDX Global Quality Engineering department and will be responsible for leading the testing delivery efforts of one or more Value Streams in a fast-paced environment. This individual will report to the Director, Software Quality Engineering, providing day-to-day project updates, strategies, mitigation plans and seeks leadership approval for release Go-No-Go meetings. |
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Senior Manager, DDM Development & Campaign Automation
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Orlando
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| The Senior Manager, DDM Development & Campaign Automation is a senior technical and people leader responsible for delivering personalized, omnichannel customer communications at scale through Adobe Journey Optimizer (AJO), Unica and Sales Force Marketing Cloud. |
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Associate Engineer, Controls - Universal Epic Universe
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Orlando
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| Responsibilities will encompass a wide range of tasks including downtime recovery, troubleshooting, fault analysis, redesign projects, obsolete part migration, and the integration of control and mechanical hardware ensuring the seamless operation of Ride & Show systems across all attractions. |
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Quality Control Nondestructive Testing Technician (QC NDT)
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Orlando
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| Responsible for park wide quality control inspections and audits in one or more of the following areas: Dimensional conformity, fiberglass laminate construction (FRP)/carbon fiber composites, material specification conformity, mechanical and structural non-destructive testing (NDT), process specification conformity, receiving, and welding. |
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Tech III, Lighting - Universal Epic Universe (Seasonal)
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Orlando
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| The Tech III Lighting serves as a technical point person. |
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Tech III, Rigging - Universal Epic Universe
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Orlando
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| Provides the highly skilled, discipline specific technical skills needed for the successful operation, installation, and maintenance of the Rigging and Staging elements for assigned Entertainment venues, projects, events, and productions, to ensure highest levels of show quality and a positive guest experience. |