3rd Line IT Engineer

As our business grows, so too do our support functions. Mercedes HPP are seeking multiple 3rd Line Engineers to act as technical leads, delivering reliable IT services to the wider business.

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Job no: 492231
Work type: Permanent
Location: Brixworth
Department: IT Management

The primary purpose of the role is to:

  • Focus on and improve reliability, availability and security across the IT application and infrastructure landscape
  • Be a senior technical escalation point for all IT support topics
  • Deliver exceptional customer service in a flexible way, particularly as we require support on out of hours maintenance changes and support on a rota basis

Therefore we anticipate that you'll:

Be skilled at...

  • Problem solving - supporting in-house/bespoke applications
  • Planning, organising, leading and delivering complex, fast moving workloads to recognised methodologies i.e. (ITIL, PRINCE2, Agile)
  • Enterprise infrastructure, networking, storage and compute
  • Data Loss Prevention, encryption and vulnerability prevention
  • Application and infrastructure capacity, performance and availability monitoring.

Have experience of...

  • A broad operational role within a fast paced, dynamic environment
  • Database support, administration and optimisation
  • Scripting, orchestration and automation techniques

Demonstrate understanding of...

  • Desirable - High Performance Computing
  • Desirable - Computer-aided technologies (CAx)
  • Desirable - Motorsport, OEM automotive or engineering background
  • Desirable - Testbed and simulation platforms

In return you’ll get the chance to be part of a team with some of the best in the world, at a state of the art facility, with a very real chance to make history.

We look forward to meeting you!

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